I had great experiences with Rapids Honda service department. Mikey and Drew both helped me and were a pleasure to work with.
12/31/2024
Heather M. VERIFIED CUSTOMER
Called a couple weeks ago about a warranty.
Given run around, left message and yet to hear back from anyone.
Never had a great experience getting anything other than this Auto Butler done.
12/30/2024
Pam U. VERIFIED CUSTOMER
Service was fast and agent was professional.
12/29/2024
Laurie H. VERIFIED CUSTOMER
Matt was very pleasant
12/29/2024
Tom B. VERIFIED CUSTOMER
He was very professional.
12/29/2024
Justin F. VERIFIED CUSTOMER
Michael was great, he was very helpful and answered all questions and addressed my concerns. Thanks for getting everything done in a timely manner.
12/29/2024
Deborah F. VERIFIED CUSTOMER
Easy to talk to and made reasonable suggestions.
12/28/2024
Barry R. VERIFIED CUSTOMER
Job well done
12/27/2024
Wendy S. VERIFIED CUSTOMER
Great service
12/27/2024
Alicia J. VERIFIED CUSTOMER
Always a pleasant experience.
12/27/2024
Ted J. VERIFIED CUSTOMER
I dropped off my vehicle early for my appointment and it was done before by scheduled appointment time. Very pleased. Matthew was very friendly and helpful.
12/27/2024
Mohammed K. VERIFIED CUSTOMER
Thanks
12/27/2024
Rita B. VERIFIED CUSTOMER
Michael was very helpful and attentive to my needs.
12/27/2024
Todd Y. VERIFIED CUSTOMER
Thank you!
12/27/2024
Hannah W. VERIFIED CUSTOMER
I had my air filters changed at my previous visit, only 6 months prior, and I went in for my oil change and they told me I had to change them again. The photos of the filter looked nasty and I had someone I trust take them out and look at them. They were not the same ones I had put in a few months prior. It’s not okay for Honda to take them out and put gross ones in to try to make me buy new ones.
12/26/2024
Jeff O. VERIFIED CUSTOMER
The service was fast. However after service there is now a whooshing sound at the rear of the vehicle, and seems to be lack of power. My fear is that they replaced the fuel pump with a bad one
.
12/24/2024
Cathleen T. VERIFIED CUSTOMER
Very helpful, kind, knowledgeable and understanding.
12/24/2024
Janette E. VERIFIED CUSTOMER
Drew did a great job got the vehicle in and work done in a timely manner