Took the time to find what might have been the problem. Hopefully it is fixed.
1/11/2025
Sunia U. VERIFIED CUSTOMER
Chad is very courteous and was able to answer all questions
1/11/2025
Keith B. VERIFIED CUSTOMER
Mathew was very complete with his service and timely
1/10/2025
Paul C. VERIFIED CUSTOMER
Blong in your service dept did an outstanding job
1/10/2025
Lee D. VERIFIED CUSTOMER
None
1/10/2025
Alexis K. VERIFIED CUSTOMER
I was pleased with the maintenance completed on my vehicle. However I had to wait an extra 10 minutes after my vehicle was done to pay for it and get my keys back. Had I not been watching for my vehicle I wouldn’t have known it was done. Seemed like the employees were more concerned about scheduling their own vehicle service appointments than helping the customers that were standing there waiting.
1/9/2025
Brian J. VERIFIED CUSTOMER
Happy with service. Thanks.
1/9/2025
Janelle H. VERIFIED CUSTOMER
Matthew was great to work with and made my experience manageable. He kept me up to date on the issue with my car. He was able to get me a loaner car while my car was getting worked on so I was not left without transportation. He also waited til almost close to get me a loaner and to pickup my car on separate days. It was much appreciated. In addition, he worked on an additional issue with a seatbelt that was worn and had to submit for approval. I was completely satisfied with my experience.
1/9/2025
Steve L. VERIFIED CUSTOMER
Drew and the technician were great. Looking forward to my next visit in the near future.
1/9/2025
Patrick I. VERIFIED CUSTOMER
Blong was able to get me in for a quick service and was very accommodating. Service was quick and was notified along the way. I will continue to utilize the service department at this location.
1/9/2025
Debbie O. VERIFIED CUSTOMER
Michael provided excellent customer service throughout the entire Service Center process. Thank you
1/8/2025
Greg R. VERIFIED CUSTOMER
Great work Team Honda
1/8/2025
Donna G. VERIFIED CUSTOMER
Matt was very nice and personable…he said it would take approximately 3 hours and he was right on…I am leasing my car from Rapids Honda and would never go back to the previous dealership…this is my 5th Honda and 4th CR-V…love Honda’s!
1/8/2025
Jane R. VERIFIED CUSTOMER
Drew and the man who changed oil and rotated the tires were both respectful and excellent with their jobs!
1/8/2025
Judy M. VERIFIED CUSTOMER
Work was timely and a complete discreption of the work was given
1/8/2025
Andrea K. VERIFIED CUSTOMER
Matthew was very friendly and welcoming. The only thing I get frustrated with is that it seems like I can never just get an oil change? There is always some other thing that needs to be done ):
1/8/2025
Nancy H. VERIFIED CUSTOMER
Slightly confused at the suggestion to rotate newer tires to the front as Discount Tire confirmed that new tires needed to be on the back. I would like more information about this disparity.
1/8/2025
Richard T. VERIFIED CUSTOMER
Your service **** and has sense day one. You never go the extra mile to make the customer happy. Coon rapids Honda has done nothing but lied and been discitful since day one. It's all about your bottom line. And I am sure I won't here back from you. Would definitely not recommend you to anyone. Sincerely Richard T