No, I'm not satisfied with the service. I came in with a problem with my windows and leave in without getting it fixed now the technician said it's normal, but I know it's not window, should not tilt when it goes down, it suppose to go straight down i contacted Luther's Honda, and they said there is a problem with the window and I explained what's going on but I am going in with my other 2025 honda pilot to show you guys there is something wrong
1/16/2025
Theresa B. VERIFIED CUSTOMER
I love Honda rapids the team is so very nice and very well put together no hidden agendas they fix the problem and get the job done and there's no overcharges actually they've quoted me prices and when it's time to pay the fee was always lower I love coming to Honda rapids where the job is always done and I don't have to worry about my vehicle and problems down the line job well done Honda rapid Coon rapids great teamwork. Drew was very great and polite and professional very helpful and professional Drew made sure to explain everything to me that I needed to know Thanks Drew.
1/16/2025
Elaine K. VERIFIED CUSTOMER
Drew was very kind and helpful.
1/16/2025
Blake R. VERIFIED CUSTOMER
Great service.
1/16/2025
Mary Molly. VERIFIED CUSTOMER
Excellent service, thank you!
1/16/2025
Rick S. VERIFIED CUSTOMER
Took way to long to fix car
1/15/2025
Charles L. VERIFIED CUSTOMER
Courteous, timely, professional. Thank you!
1/15/2025
Milestone Orthodontics. VERIFIED CUSTOMER
Thanks for taking care of me
1/15/2025
Angela L. VERIFIED CUSTOMER
The service today was quick and easy and the staff was very nice. However, I think Steph should get in the habit of asking customers if they have a coupon to use. I had one today, but I completely forgot to mention it cause I’ve never used a coupon before at Your location. Besides that everything was great.
1/15/2025
Ly V. VERIFIED CUSTOMER
Chad was extremely patient with us trying to find financing for such a big job. He answered questions as able and was able to assist once again when the engine light came back on after the pickup.
1/15/2025
Dumadi K. VERIFIED CUSTOMER
You’re not helping me you gonna make me hurt Hope
1/15/2025
Jenna K. VERIFIED CUSTOMER
Michael was very knowledgeable and very helpful.
1/14/2025
Donna K. VERIFIED CUSTOMER
Nice and friendly person…
1/14/2025
William D. VERIFIED CUSTOMER
Thanks Chad for your help
1/14/2025
Joe J. VERIFIED CUSTOMER
Back in the day I used to get a car wash. When you bought a car into a dealership. I didn't get that. Was it because it's cold?
1/14/2025
Amy H. VERIFIED CUSTOMER
Michael was great to work with!
1/14/2025
Pearl L. VERIFIED CUSTOMER
I am very happy with the feeling of my car like how smooth it ran. Very nice work
1/14/2025
Kelly R. VERIFIED CUSTOMER
This is the third time I have brought my vehicle in for servicing, and not all of the items have been completed. It’s extremely frustrating when you schedule a recall appointment and they do everything but the recall. This time I was also promised a loaner vehicle and did not receive one until an hour after I arrived. Ever since we purchased this vehicle, this service department has been frustrating to work with and disorganized. I will not be bringing my vehicle back here for servicing if I can avoid it.
1/13/2025
Rachel C. VERIFIED CUSTOMER
Blong was wonderful to work with.
1/12/2025
Andrea I. VERIFIED CUSTOMER
Chad was very helpful and prompt in returning my phone call.