Chad was professional and helpful. He advised me of the scheduled services available and an approximate time of when my vehicle would be ready. He was great!
1/22/2025
Mayela S. VERIFIED CUSTOMER
We were sent a link to pay a fee for service. I didn’t think there would be any charge for a recall service. Once I paid I was told it was a mistake and would be refunded. We have a full extended warranty on the vehicle, yet no shuttle service was available to us. Had to pay Uber twice spending $50. We were told it would be 3-4 hours to complete, so we did not want to wait. Then service was much faster. This is normally a good thing, but not after paying an Uber to take you home for the long wait.
1/21/2025
Janet E. VERIFIED CUSTOMER
Chad Zastrow made the process quick and easy.
1/21/2025
Paul M. VERIFIED CUSTOMER
Fast and efficient experience.
1/21/2025
Peter L. VERIFIED CUSTOMER
Great
1/21/2025
Marylea P. VERIFIED CUSTOMER
Fast, friendly service. Drew was especially professional and helpful. Your dealership is lucky to have him.
1/21/2025
Brian S. VERIFIED CUSTOMER
Two things, less than 12000 miles and they are saying I should replace the battery, also said they did a multi point inspection where they did a fluid inspection and top off, windsheild washer fluid is completely empty, so now wondering how well they did the inspection
1/20/2025
Sandy B. VERIFIED CUSTOMER
Matt was very professional. He met me at my vehicle and asked me to wait for him at his work station. Matt reviewed my work request to confirm it was correct. He also told me he would be contacting me if they had any concerns or recommendations. When I picked up my vehicle he was, again, very polite and professional. I would recommend Matt to any of my friends. He made me feel valued and important.
1/20/2025
Becca P. VERIFIED CUSTOMER
Went and picked up my van and the error message we brought it in for is still there. Left rear door issue. Had to leave the van there for the weekend for it to hopefully be repaired Monday. The person who worked on it had left for the day so no one else was available to look at it.
1/19/2025
Sonja S. VERIFIED CUSTOMER
Matthew Wirig did an awesome job again with getting my oil changed and tires rotated
1/19/2025
Tatyana P. VERIFIED CUSTOMER
I didn’t get my car serviced but nice try?
1/19/2025
Peggy A. VERIFIED CUSTOMER
Matt was a very nice gentleman and very helpful and knowledgeable!!
1/19/2025
Kiyomi J. VERIFIED CUSTOMER
So far everyone I have interacted with there are super nice and professional and Matthew was no exception.
1/19/2025
Jessica P. VERIFIED CUSTOMER
Overall service was good but they forgot my car wash, which is free for me. I didn’t notice until I was almost home and I don’t live close so it wouldn’t make sense to drive all the way back. I had to make a separate trip and $15 for a car wash myself. I only mention it because in previous visits they’ve forgotten things too, such as removing the Rapids Honda sticker. Maybe they’re small things but it’s been continually happening.
1/18/2025
David R. VERIFIED CUSTOMER
Work was started on time and completed ahead of expected time. A great no-friction experience.
1/18/2025
Akosua A. VERIFIED CUSTOMER
It took close to 2 hours for an oil change. I lost my side hustle appointment and therefore wages. However, the staff were apologetic so I will let it go. Also why does my page say, the service is unpaid when I have receipt for my payment. Alot to work on. You can do it for I love your center. Looking forward to better service next time.