Molly listened carefully and explained what to do to solve the problem of my car.
2/16/2020
Sandra M. VERIFIED CUSTOMER
Excellent friendly customer service.
2/16/2020
Andrew P. VERIFIED CUSTOMER
Good morning Shane,
Thank you for follow up with me on my Corolla last service visit. Every thing was quick and on time. The only one concern, the brakes weren't checked. I hope they're in good shape, because I change some of them not long time ago. Since Corolla mainly used by my 18 years old son, I want to make sure that everything is ok for safety use of my car.
Thanks.
Andrew P
2/16/2020
Janet N. VERIFIED CUSTOMER
Payton listened to what I had to say.
2/16/2020
Richard M. VERIFIED CUSTOMER
Mike Webster is the best service manager I’ve ever had!
2/16/2020
Linda F. VERIFIED CUSTOMER
Everyone was very friendly. I was on and put in a timely manner. Very good experience!
2/16/2020
Rachelle G. VERIFIED CUSTOMER
Payton was a rockstar today getting my issue diagnosed and also saved me some money. Thanks for the excellent customer service!
2/16/2020
Hiroko H. VERIFIED CUSTOMER
I was very satisfied your service.
2/16/2020
Janet M. VERIFIED CUSTOMER
From the moment I pulled up EVERYONE was so helpful, efficient and polite. I was offered a ride home and Lyft was there in minutes. The same when l returned. I was very impressed with all l experienced at Toyota. And the icing on the cake was they washed my car. Thanks
2/16/2020
Star P. VERIFIED CUSTOMER
I felt that I was in good hands. Exceptional customer service.
2/16/2020
Chih K. VERIFIED CUSTOMER
Dear Roseville Toyota,
Thank you for the service provided. I enjoyed my corolla since I purchased with Roseville Toyota. I also greatly appreciated service adviser Steve Wenham and team members for their warm welcome and taking care for my maintenance service. I felt happy when I return to Roseville Toyota. Thank you!
2/16/2020
Tip V. VERIFIED CUSTOMER
Great job Payton
Fast ,listen and helpful
2/16/2020
Kirk V. VERIFIED CUSTOMER
Always great. Thanks.
2/16/2020
Debra R. VERIFIED CUSTOMER
I thought Payton was kind, respectful and was not pushy! He listened to my concerns and was proactive!
2/16/2020
Taylor R. VERIFIED CUSTOMER
Derek did a great job. Thank you!
2/16/2020
Beth S. VERIFIED CUSTOMER
Alex was very knowledgeable and assisted me in signing up for a new service program. I appreciated his letting me know about it, and also listing how much money it would save me over the next five visits. His customer service was outstanding. He is an asset to your firm.