Very friendly service and he did his best to get me out in a timely manner. Thank you
6/6/2020
David-Mary D. VERIFIED CUSTOMER
When I made the appointment, I told the scheduler the problems and assumed that they would be fixed when I dropped the car off. After leaving the car, returning home I then received a call informing me that the parts would need to be ordered and I would have to come back again the following week for the repairs. It’s a 22 mile trip each way with 2 vehicles making the trip. Over 110 miles were put on our cars in one day. And now I have to do it again. Other dealerships are closer. This frustration makes them more attractive.
6/6/2020
Patrick E. VERIFIED CUSTOMER
Great service and doing what you said you were going to do. Thank you!
6/6/2020
Cristian I. VERIFIED CUSTOMER
Gerat service
6/6/2020
Carolyn G. VERIFIED CUSTOMER
Appreciated Huber from Toyota to home & back to Toyota for the Recall done on my Corolla! Also the fact it wasn’t a long time for me to be without my car!
6/6/2020
Sharon A. VERIFIED CUSTOMER
Very helpful and knowledgeable
6/6/2020
Karreen D. VERIFIED CUSTOMER
Thank you
6/6/2020
James H. VERIFIED CUSTOMER
Chris is the man!
6/6/2020
Colin G. VERIFIED CUSTOMER
Molly was great. Communicated as a professional and my service was done sooner than expected.
6/5/2020
Tiffany J. VERIFIED CUSTOMER
Service advisor Austin was very nice and no issues there. I understand there are relaxed restrictions in Placer county with covid however seeing multiple employees without masks on doesn’t so much bother me however I feel that it is the right thing to do. I saw a lot of elderly customer waiting with their masks on and so many people on the drive did not. I understand maybe it’s not a requirement however it is the perception that masks should be worn at places of business. I also feel that the clean up should have been offered when checking in my vehicle which it wasn’t I had to ask for them to wipe it down. Just comments to consider, and my service advisor was great though.
6/5/2020
Kate S. VERIFIED CUSTOMER
Shane has always been, professional and extremely pleasant on each of my service appts. He's a good asset to your company.
6/5/2020
Paul B. VERIFIED CUSTOMER
The best
6/5/2020
Anthony S. VERIFIED CUSTOMER
Mike is a very positive with a can do attitude
6/5/2020
Cynthia D. VERIFIED CUSTOMER
Michael was very helpful and I will ask for him again.
6/5/2020
Dolores S. VERIFIED CUSTOMER
No wait to check vehicle in. Paperwork fast. Friendly courteous service
6/5/2020
William K. VERIFIED CUSTOMER
Cost $10 more than last time and $40 more than competition. Last time you said brakes needed and this time no indication of need. After prior visit I took to Schwab. They said brakes ok. I don't trust your recommendations.
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6/5/2020
Michele M. VERIFIED CUSTOMER
The service was fine. More places to sit and wait outside in the shade would be nice.
6/5/2020
Joan A. VERIFIED CUSTOMER
Good service, and I felt like I actually spoke to somebody who knew what he was doing, and wasn't trying to robot-script talk or swindle me. Imagine my surprise!