Molly is very great at hospitality. We (my kids and I) felt very welcomed. I definitely sighed a breath of relief that this would not be a stressful situation for us and our needs would be taken care of. Thank you.
6/18/2020
Christine W. VERIFIED CUSTOMER
Great customer service all around! Thank you!
6/18/2020
Hoon C. VERIFIED CUSTOMER
Very professional yet courteous. Will definitely recommend based of the service provided.
6/18/2020
Pedro T. VERIFIED CUSTOMER
Barbara was very helpful!
6/18/2020
Sharon W. VERIFIED CUSTOMER
Everyone I was in contact with today seemed very knowledgeable and friendly. I enjoyed my experience.
6/18/2020
Rachel T. VERIFIED CUSTOMER
Kyle was great!
6/18/2020
Patricia O. VERIFIED CUSTOMER
Very pleased
6/18/2020
Nancy C. VERIFIED CUSTOMER
All workers were nice n problem solved
6/18/2020
Brian D. VERIFIED CUSTOMER
Thanks for the great service. What I expected to take several hours only took two and I asked for a additional and unexpected service. Molly got it taken care of and was efficient about it. Great service I will be back.
6/18/2020
Lee H. VERIFIED CUSTOMER
The process despite the barriers caused by the pandemic was organized and efficient. All of the employees practiced social distancing and were polite and professional. Molly provided timely updates and I was in and out in a very short order.
6/18/2020
Laura F. VERIFIED CUSTOMER
I was told the service would take 1 hour. After 2 hours of waiting, no one had contacted me. I then texted Barbara and she said the car was already ready. I have no idea how long the car was sitting there ready with no one contacting me. She offered me no explanation. She didn’t offer to schedule a follow up appointment. I was also very disappointed with how many Toyota employees were not wearing masks. It is a simple courtesy to customers to make them feel safe and protected. How disappointing. I will seek services from other Toyota dealerships that actually value their customers.
6/18/2020
Cheryl C. VERIFIED CUSTOMER
Steve was excellent, he did his best to accommodate me
6/18/2020
John V. VERIFIED CUSTOMER
Thanks to Chris my Toyota is in great shape
John V
6/18/2020
Jo J. VERIFIED CUSTOMER
Great service staff was very polite
6/18/2020
Ellen R. VERIFIED CUSTOMER
NA
6/18/2020
John-Yolanda D. VERIFIED CUSTOMER
Satisfied with the service provided by Roseville Toyota!