Job well done. I always feel Payton has my best interest at heart. Best service advisor I have worked with in my 70 years.
9/11/2020
Sophia S. VERIFIED CUSTOMER
Great services
9/11/2020
Ed D. VERIFIED CUSTOMER
Very professional service
9/11/2020
Martin M. VERIFIED CUSTOMER
All was done very well
9/11/2020
Robert M. VERIFIED CUSTOMER
Molly was great! Service time was very quick.
9/11/2020
Connie S. VERIFIED CUSTOMER
Two days after the recall fix on my vehicle. It broke dow on my way to San Jose. I took it to Stevens Creek Toyota and was treated with the upmost professionalism and amazing customer service. They were very helpful and responsive. I left a message on Michaels’s voicemail in Roseville Toyota when this happened and he never returned my call. Very disappointing
9/10/2020
Judy-Ed S. VERIFIED CUSTOMER
Always good service. Everyone is professional.
9/10/2020
John S. VERIFIED CUSTOMER
The 2 hour service stretched out to more than 4 hours. I was not kept updated and had to keep asking for progress as each promised timeline was well past. All previous 40+ service experiences were to the higers standard.
9/10/2020
George C. VERIFIED CUSTOMER
They all did well. I have no comments for improvement
9/10/2020
Victoria J. VERIFIED CUSTOMER
Great service, thank you!
9/10/2020
Maxwell M. VERIFIED CUSTOMER
Top notch service. Michael North went above and beyond. Your service department is the reason why I bought a Toyota. Keep up the good work.
9/10/2020
Krzysztof W. VERIFIED CUSTOMER
Molly was outstanding!!!
9/10/2020
Mercy O. VERIFIED CUSTOMER
Good job! But the only I concern is customer service who ever answer the phone when I make appointment she really rude to me .
9/10/2020
Steven E. VERIFIED CUSTOMER
Great service always..great service advisor and mechanic..
9/10/2020
Debra M. VERIFIED CUSTOMER
Highly communicative and efficient !!!
Thank you!!!
9/10/2020
Morphoula L. VERIFIED CUSTOMER
Michael north is always very professional and makes sure he covers everything for the appointment.
9/10/2020
Chris C. VERIFIED CUSTOMER
Steve was great and kept me informed.
9/10/2020
Kimberly R. VERIFIED CUSTOMER
Quite the VIP service. I haven’t brought my vehicle to the dealership for service in many years. I felt a little overwhelmed, but now that I know the process, the next visit should be a piece of cake.
9/10/2020
Kay C. VERIFIED CUSTOMER
Paul is very efficient and friendly at his job. He sticks to the facts and lays it right on the table for you. I looked at my new radiator and it's beautiful. Thank you for taking me home and bringing me back with the Uber guys. Much appreciated.