Roseville Toyota Auto Repair Service

Fast and very helpful

Samuel was very courteous and helpfull and professional. He did a great job.

Michael W. gave us great service and has a good sense of humor. We'd enjoy getting the chance to work with him again. Thanks, Michael!

Very good. Washed the windows too! Thank you!

Derek was polite, courteous and went Above & Beyond making me feel like a Valued long-time customer. Thanks for standing by me when I least expected it!! ????

was amazing very helpful very professional I will definitely continue doing business with Roseville Toyota especially if Cory is helping me

Michael was very helpful.

Was told an hour to hour and 15 minutes for my oil change. An hour and 1/2 later I checked and was told another hour. About a 1/2 hour later was told I needed an air filter told him to replace it 45 minutes later I checked and was now told air filter was on back order will have your car ready in 10 minutes and go to a parts store and get a filter. WASTED 3 HOURS for a 20-30 minute job that I had an appointment for. VERY DISAPPOINTED AND WAS LATE FOR MY GRANDDAUGHTERS BIRTHDAY

I’m happy knowing I can feel a difference with the way my vehicle drives with the alignment and breaks. You can really feel a difference.

When I turned my car in at 1pm I was told it would take a hour to make sure I needed a brake job on my car and at that point they would call me to confirm and get my ok to start the work and from there it would take 2 hours to complete the process. At 3pm I had heard nothing so I went to check on the car at this point I was was told yes I needed front brakes and it would be another 1.5 hours before it would be done . At 4:45 I went back again to check on the car . I was told they were putting the last tire on and then take it for a quick ride to make sure everything was ok and it would be 10 minutes max . I didn't leave till close to 5:30. Yes I was give the option to have someone take me home and then pick me up but I didn't think it was worth it when the quoted time was 3 hours . I would have probably changed my mind if I knew up front how long it was going to take . It was also explained to me there are only 3 rotor machines and alot of brake jobs scheduled that day . For the last hour or so of my stay I sat out by where one picks up their car after getting it serviced . I saw several times where the Toyota driver was in the car wearing the mask with their nose showing in my opinion it's ok to not have the mask on when outside in the fresh air but while in a customers car it should be on completely covering the mouth and all of the nose . In conclusion I feel I should have been kept in the loop as to the process of the repairs . I should have not have to return to the person to get an update . Thank you

My appointment was at 9 just a simple oil change and inspection for my 2020 4Runner, my service did not get finished until almost noon. They said it was battery issues but yet my battery in the end was fine and I hadn’t had any problems with it. 3 hours for this kind of service is unacceptable in my mind especially since Cory originally told me it usually takes about an hour.

It was a wonderful service! Great value! Will come back next time for my service. Thank you!

Michael was an absolute pleasure. Not only did he have an awesome Star Wars mask on, he told me I wouldn't need to worry about doing an oil change or rotation since I haven't done much driving in the past six months. I appreciate that kind of integrity more than anything else!

Alex kept me updated so I wouldn’t be wondering when my car would be done. As I have done before , I spent some of the time shopping. Dangerous place with all the fun things to see.

Thank you for doing a great job!

Always excellent customer service, thank you so much!

Service an Molly were great. However all looked good until my wife got into the passenger door. There is a dark grass smear on the outer side if the seat.

While service by Conor Cigan was satisfactory, the staff who brought my car at then was not wearing mask, nor was my car seat covered. Floor mat was quite wet from his shies. I think the car wash was just a hose down with no wash. My car seat was totally out of my spacing pushed all the way back. You need to train your temp staff thoroughly to keep us senior frOm catching COVID-19 from these careless eager employees.

Payton was great to work with and I clearly understand he does not set the rates for your technician's labors. But I find their charges to be very high.

Good service