Great service and the work was done it's just about an hour. One could not ask for anything better
11/12/2020
Armando T. VERIFIED CUSTOMER
Paul was very professional in attending to the service needs of our vehicle.
More power to you!
11/12/2020
Rhodora A. VERIFIED CUSTOMER
No comment
11/12/2020
Bushra B. VERIFIED CUSTOMER
In and out process
11/12/2020
David K. VERIFIED CUSTOMER
As always Michael did a great job for us. We ask for Michael when we make appointments now. Very customer service oriented and very knowledgeable. In addition, considering the pandemic, Michael along with Roseville Toyota as a whole helped keep staff and customers safe. Much appreciated. Thanks
11/12/2020
Yvonne L. VERIFIED CUSTOMER
Thank you
11/12/2020
Jeff C. VERIFIED CUSTOMER
Alex is very good at his job !
11/12/2020
Eduardo G. VERIFIED CUSTOMER
Excellent customer service. Michael was so helpful. More power to you Michael.
11/12/2020
Bonnie S. VERIFIED CUSTOMER
It was a busy morning at the dealership but I had an appointment. I was told that my car would be ready at 1. I didn't receive a call so came in around 1:10 only to be told another 45 minutes or so more. How easy it would have been for someone to call me to communicate the delay.
11/12/2020
Jami D. VERIFIED CUSTOMER
Entire team was very polite and helpful for my entire visit.
11/12/2020
Michael D. VERIFIED CUSTOMER
Keep up the good work!
11/12/2020
Oscar M. VERIFIED CUSTOMER
Very satisfied
11/12/2020
Anthony A. VERIFIED CUSTOMER
Paul is a great service rep!
My only disappointment was that the $175 diagnostic test I paid for was NOT applied towards the $578 labor to install the recommended part which I purchased from a Toyota inventory warehouse.
My 2001 4Runner has ONLY been serviced by Toyota! In the past 12 months, Roseville has charged me over $5000 parts & labor.
Tony Aflague
11/11/2020
Lyazid A. VERIFIED CUSTOMER
As alwaysim verry satisfied with all team at that location always very good peoples .
Thanks you to all of you even you ho teading this right now tnx
11/11/2020
Royer . VERIFIED CUSTOMER
Pleasant people and speedy service and I appreciate the COVID safety precautions.
11/11/2020
Garry C. VERIFIED CUSTOMER
I was very satisfied with Toyota services and
with experience Kyle D Schumacher service very well done. I was very happy of Toyota experience and services.????
11/11/2020
Tami B. VERIFIED CUSTOMER
I bought my truck there and take it to the service dept there. I have been treated kindly and the staff are always wonderful.
11/11/2020
Barrick-Susan P. VERIFIED CUSTOMER
Well done. My car was ready sooner than expected.
11/11/2020
Marie C. VERIFIED CUSTOMER
Very pleasant service advisor ( Alexander) shows a lot of patience.
I have a hearing loss. Service was routine, expected to take 1-1.5 hours. I got the car in 2.5 hours, so longer than expected. All Toyota people are very friendly
And dealership super clean w amenities.
Give my best to Cole Anderson, the best manager in the automotive business in the No Calif region.
11/11/2020
Paula B. VERIFIED CUSTOMER
Took to long. 2 1/5 hrs. A couple of things were recommended to be fixed but i wasn't advised of them until the car was finished and parked. Would have needed to restart the process all over to fix them. It wasnt Mr Vegas fault as the service area was a zoo that day.Iv bought and serviced 3 vehicles from you and never seen so many people/vehicles in the service area at once. You need to look at the way you are scheduling appointments they are to close together.