Excellent service, it was good that they have non emergency repair completed in shot waiting time.
12/15/2020
Sarah M. VERIFIED CUSTOMER
Awesome!
12/15/2020
Bob K. VERIFIED CUSTOMER
Excellent people, yes everyone was great!
12/15/2020
Twila Y. VERIFIED CUSTOMER
I have talked with Samuel Vega about my experience yesterday. If someone contacts me, I would like to speak with a service manager. Thank you
12/15/2020
Kimberly R. VERIFIED CUSTOMER
Michael was professional and friendly. He went over everything that would be done to my vehicle, and a time approximation for when the job would be completed.
12/15/2020
Judy R. VERIFIED CUSTOMER
Alex was very courteous and professional— it was a pleasure to work with him!
12/15/2020
Carlos I. VERIFIED CUSTOMER
Thanks Again Shane and the Future Roseville Toyota team. Always providing great customer service.
12/15/2020
Sashi D. VERIFIED CUSTOMER
1. It’s not even 6 month and not even 5k miles on car, and dealer called me for maintenance. I went there for tire rotation. Wasted me tine.
2. I paid $1200 on sealer jet, you guys did **** job, added sealerjet on water stain. That’s a rip off. No sealer jet on the roof of the car and lower part.
3. The sale was under pressure. If I have to buy now, I would pick some thing different
12/15/2020
Ivy-Perpy D. VERIFIED CUSTOMER
After taking my car car for oil change
Engine light came up
I am very upset
12/15/2020
Holly C. VERIFIED CUSTOMER
Alex was a great help! Your customer service is why I’ve kept coming even after warranty has been up. It’s definitely a little more expensive price wise for the Prius labor but I’ve been taken care of over the years and that’s what really matter. Your people are awesome, treat them well and pay them what they deserve they are worth it.
12/15/2020
Andrea S. VERIFIED CUSTOMER
My service representative, Alex. Lindsey, was extremely helpful and proficient at explaining the issues with my defective tire. He talked to me in terms that I could understand.
12/15/2020
Andrea H. VERIFIED CUSTOMER
Alex returned a call late in the day regarding a tire issue.
I was totally satisfied with his follow up and professionalism.
Repair work was done quickly by your service department.
12/15/2020
John B. VERIFIED CUSTOMER
Great service
12/15/2020
Pam B. VERIFIED CUSTOMER
Thank Michael for your kindness and encouragement when I brought my car in. I was so thankful to be able to get her in quickly and have the issues resolved within a couple hours. Thank you for your smile even behind your mask and your explanation of the problem. Thank you so much.
12/15/2020
Randy K. VERIFIED CUSTOMER
Always get great customer service
12/15/2020
Paul M. VERIFIED CUSTOMER
Sam and team were awesome! Got me in, got me out: Friendly, courteous, prompt, professional, and suggested a better approach to my maintenance that was prudent. Thank you Sam, team. Enjoy your season!!!
12/15/2020
Lisa F. VERIFIED CUSTOMER
No complaints. Service was done in a timely manor.
12/14/2020
Carolyn L. VERIFIED CUSTOMER
Steve provided excellent customer service.
He was a pleasure to work with.
12/14/2020
Karyn F. VERIFIED CUSTOMER
As always Chris Martinez goes above and beyond for excellent customer service.
12/14/2020
Scott L. VERIFIED CUSTOMER
Again In conjunction with the technician Chris Martinez was able to accommodate
Me with a late Saturday afternoon front break job so I’d be
Back on the road ASAP.