Wish you'd filled up my tank. It wasn't that low when I brought it to you.
5/14/2021
Rose C. VERIFIED CUSTOMER
Excellent. Timely. Pleased with the customer service. Thank you.
5/14/2021
Michelle M. VERIFIED CUSTOMER
Jason Lipman was on the phone when the service guy set me up with him .. He didn’t acknowledge me nor did he care to get off the phone.. I heard his whole conversation with another client.. and stood there the whole time and the other two desks with ladies at had no client and we talking to each other and on their phones.. overall it was an unpleasant experience... and very rude.. that their customer service to say the least sucked.. I went in for a recall and they wanted to sell me tires... and the recall took less than they told me .. I got up several hours early to be there at my appointment to last longer.. as I planned out my whole day .. then I went to pick up my truck and Jason was no where to be found.. I wasn’t happy with him at all.. it’s too bad that they couldn’t see that and give me a person that was available!! Michelle
5/14/2021
Gerald B. VERIFIED CUSTOMER
As always, over the last 20+ years of service, simply the best.
5/14/2021
A W. VERIFIED CUSTOMER
Meredith is an excellent representative for Roseville Toyota. She does a great job from start to finish!
I appreciate the friendly service she provided
5/14/2021
Amit N. VERIFIED CUSTOMER
Nice and friendly service
5/14/2021
Elma D. VERIFIED CUSTOMER
Technician left cap to oil tank off and oil spilled all over in the inside the engine and my car was smoking all over and I had to go back for them to fix. Totally ridiculous. I lost a day of work because of that. Very disappointed
5/14/2021
Jennifer W. VERIFIED CUSTOMER
Chris was very professional and had a lot of knowledge to share. I really appreciated his candor.
5/14/2021
Anthony-Rita V. VERIFIED CUSTOMER
As usual everything was very good thank you for your service
5/14/2021
Hilarion M. VERIFIED CUSTOMER
Excellent service
5/14/2021
Stacy P. VERIFIED CUSTOMER
Turned on my heater seats and left them on . Got in my spare tire area and just crammed things back . Customer service guy was great but not impressed how my car was treated
5/13/2021
Vichai T. VERIFIED CUSTOMER
Molly was extremely helpful and nice.
5/13/2021
Cherie G. VERIFIED CUSTOMER
When I checked my car in for service, I was told it would take about an hour. I was waiting for the car. After an hour and fifteen minutes, I went to find my service advisor. Once I located him he said my car was ready & that he had called my cellphone using 916 area code. But my cell has 714 area code and it was noted on the service write up sheet. However, he said Toyota would cover the cost for the inconvenience to me. The cost was $29. I was satisfied with that.
5/13/2021
Lisa M. VERIFIED CUSTOMER
Meriden is delightful!
5/13/2021
Barbara M. VERIFIED CUSTOMER
I would like to thank Roseville Toyota, Conor Egan. He was very helpful, tactful and speedy--all at the same time.
With his assistance, the 30,000 miles/36 months maintenance appointment for my 2019 Toyota Highlander XLE AWD SUV was done so smoothly and met the high degree of standards Toyota is known for. In addition Conor quickly removed paint scratches from my passenger side door handle, restoring the handle to its brilliant high gloss. He saved me money from the handle replacement and repainting.
I give Conor Egan a Rating of 10 on all levels of his job. THANK YOU FOR A JOB WELL DONE! Your gesture of "Goodwill" even though Toyota has no legal obligations to honor the door handle give this loyal customer a greater relationship with Toyota.
5/13/2021
Belinda P. VERIFIED CUSTOMER
Alex and techs were so helpful. I was fearful that I had a tire issue but they all went through it thoroughly and quickly and assured me of no issue. Am very happy and he and techs made me feel confident of no tire problem. Thank u!
5/13/2021
Peter K. VERIFIED CUSTOMER
Today I arrived just before 7 AM. My car and were written up and I met Paul. He told me in very plain terms what the service people would do with car. He kept informed right to when the car was ready. 10:30 AM I was out of there. Great job.
5/13/2021
Clarice W. VERIFIED CUSTOMER
You all are the best ????
5/13/2021
Richard B. VERIFIED CUSTOMER
Mr. North did a great job! The service was excellent!
5/13/2021
Ann Y. VERIFIED CUSTOMER
Shane O’Neill is the best service advisor. I appreciate his advice and great customer service.