Q is always a great guy! I get excellent care and recommendations whenever I get my cars serviced @ Norm Reeves Toyota
2/20/2026
Anne K. VERIFIED CUSTOMER
Great service!!!
2/20/2026
Steve William. VERIFIED CUSTOMER
I appreciate the professionalism and the fact that it was nothing like the experience I had at Toyota of Lemon Grove.
2/20/2026
John H. VERIFIED CUSTOMER
Jessica rocks and so does the rest of the people I came inin contact with.
2/20/2026
Octaviano D. VERIFIED CUSTOMER
Good
2/20/2026
Mark B. VERIFIED CUSTOMER
Wanted to get a transmission fluid drain and fill. But was told. The fluid last the life of the transmission. This is not right in my opinion. Transmission fluid needs to be changed. On specific intervals. Transmission fluid doesn’t last forever.
2/20/2026
Rosa S. VERIFIED CUSTOMER
Q is the absolute best. He’s the reason we buy Toyotas. He’s been our consultant since 2006. I trust him to tell me the truth about our vehicles and unlike other consultants will not try and sell me products or maintenance that is not needed.
2/19/2026
Stewart R. VERIFIED CUSTOMER
Karina was very kind, explained all and answered my questions. Abdomen when car was completed.
2/19/2026
Mark S. VERIFIED CUSTOMER
Quick turnaround. Suggestions for future projects. Excellent shuttle service.
2/19/2026
Mary Olga. VERIFIED CUSTOMER
I felt that all you wanted was my money! And I’ve always been satisfied with your service!
2/19/2026
Marta L. VERIFIED CUSTOMER
Denise did a good job scheduling the work on our two vehicles. Her customer service skills are excellent.
2/19/2026
Terry W. VERIFIED CUSTOMER
Rchard is always polite and will answer all questions.
2/19/2026
Rebecca K. VERIFIED CUSTOMER
Richard was super great! It’s also disappointing that the air leak in my moon roof cannot be fixed. It’s annoying that in a relatively new car the sound is loud and disruptive to my driving experience. I love everything else about my RAV4, but the moon roof air leaks are known and disappointing that cannot be fixed.
2/19/2026
Jason H. VERIFIED CUSTOMER
Work was performed well.
My original questions were answered upon my arrival.
2/19/2026
Tony K. VERIFIED CUSTOMER
Denise was real professional. Your store is real busy. I like the cool cars that you have. I’ll be back for sure. Take care of your employees! Take care -Tony
2/19/2026
Janet C. VERIFIED CUSTOMER
Excellent timely professional personable Thank you!
2/19/2026
Jessie W. VERIFIED CUSTOMER
Every thing was done as it was supposed to be done.