I think Julie Canales was very supportive of my time sensitivity which is commendable and rare in automotive services these days.
2/23/2025
Jasper B. VERIFIED CUSTOMER
Joseph was AWESOME!
The HONDA team was awesome as they finished the work early and professionally!
Keep up the good work!
2/23/2025
Daniel B. VERIFIED CUSTOMER
I appreciate the communication and speediness of the service that I needed. Not only did Cerritos Honda admit it was their mistake for the error codes on my vehicle. I was provided a complimentary oil change and engine bay wash.
This is the reason I switched from Nissan, who I was with for 14 years.
I appreciate the effort of the Honda service team.
2/23/2025
Pamela B. VERIFIED CUSTOMER
Thanah was extremely helpful and went above and beyond for me. I am hoping i receive his support in the future
2/23/2025
Sun K. VERIFIED CUSTOMER
Robert is very kind and professional
Very satisfied with his help
2/23/2025
Daisy H. VERIFIED CUSTOMER
He was completely helpful and provided options that best helped me in my situation.
2/23/2025
Gricelda L. VERIFIED CUSTOMER
Good customer service by Roberto
Answer my questions and gave me the info I needed and gave me a true / honest opinion on things
2/23/2025
Anna L. VERIFIED CUSTOMER
I liked manny. Hes a pretty cool guy.
2/23/2025
Jose C. VERIFIED CUSTOMER
Attitude not bad,but need to be just a little polite
2/23/2025
Miguel O. VERIFIED CUSTOMER
Always great service
2/23/2025
Jene J. VERIFIED CUSTOMER
Michael Barr is a great service person. Communication is great and received my car in a timely manner.
2/23/2025
Brenda M. VERIFIED CUSTOMER
Thanh is the best service advisor at Honda! Always love working with him! Great service every time!
2/23/2025
Solares C. VERIFIED CUSTOMER
I was well informed and frequently updated on the status of my vehicle. All of my questions were answered and the estimated time of completion was accurate.
2/23/2025
Luis A. VERIFIED CUSTOMER
Everything went well. Trevor was a great help and provided informative answers to all of my questions. Definitely made my service appointment a great experience.
2/23/2025
Ashley M. VERIFIED CUSTOMER
I didn’t get service on my car and my Rep Aaron Perez wasn’t a great rep for me. I waited for about 5 hours just for my car to be sitting in the lot and the service guy left on an emergency. My rep Aaron Perez didn’t notify me with this information so this whole time I was waiting in my car it didn’t even get serviced, who he’d cased me to reschedule for a week later.
2/23/2025
Bertha E. VERIFIED CUSTOMER
Oscar was great. The manufacturer should provide uber or transportation being that I was there for a recall not something I personally needed done.
2/23/2025
Randy R. VERIFIED CUSTOMER
Thanh was great and concise.
2/23/2025
Darnell B. VERIFIED CUSTOMER
VERY SATISFIED
2/23/2025
Michael N. VERIFIED CUSTOMER
Very good
2/23/2025
Alexis E. VERIFIED CUSTOMER
Your dedication and hard work truly shine through, and it’s clear you put thought and care into everything you do. Whether it’s your attention to detail, creative problem-solving, or the way you collaborate with others, you consistently raise the bar. Keep embracing challenges with that positive attitude—it’s what sets you apart. The effort you invest doesn’t go unnoticed thank you ! Leo !