Mr. Gonzalez is one of the most professional representatives that I have had the pleasure of working with at Norm Reeve Honda.My experience was a positive one based on the quality of work done on my car, in addition to the outstanding customer service that I received from Mr. Robert Gonzalez. I intend on telling all my family and friends about my amazing experience at Norm Reeve Honda at Cerritos Auto Square.
2/28/2025
Cassandra L. VERIFIED CUSTOMER
Robert was great! Thank you for all your help and making the experience quick and easy.
2/28/2025
Yolanda . VERIFIED CUSTOMER
Professional and courteous, made me feel comfortable. The car runs great. Thank you Ramiro. I'm a repeat customer for sure. You're great ????
2/28/2025
Hugo G. VERIFIED CUSTOMER
Great customer service and quality of service.
2/28/2025
Vilaiporn S. VERIFIED CUSTOMER
Leo very professional, he explains all details made me understand. Well done
2/28/2025
Victor G. VERIFIED CUSTOMER
Javier was very good
2/28/2025
Sue B. VERIFIED CUSTOMER
Why I won’t be back
1. Grease all over starter and brake buttons
2. Got car back. Air conditioner on full blast at 55 degrees. C’mon. Really ?
3. I am still working on adjusting my seat to where it should be
4. Car promised at 1. Called. Was told Ruben would call me back. Never did. Called at 2. Told just come in it would be ready at 3 which it was.
2/27/2025
Alma M. VERIFIED CUSTOMER
Jonathan Romero is the best!
2/27/2025
Ruben S. VERIFIED CUSTOMER
He offered options and made recommendations.
Kept me updated on my car.
Is very cordial.
Ruben S
2/27/2025
Brenda G. VERIFIED CUSTOMER
Well done and fast service
2/27/2025
Joe M. VERIFIED CUSTOMER
Manny was an excellent service advisor. I was able to come in and get exactly the service I wanted. Will definitely come back for future service needs
2/27/2025
Janifer M. VERIFIED CUSTOMER
He took into consideration the very low mileage on my car and then explained my options. Very thorough and clear. Much appreciated his overall style of customer service. I might have a better opinion of Honda Cerritos if all service reps were like Trevor.
2/27/2025
Socorro G. VERIFIED CUSTOMER
Thanks to Mr Reuel Marquez’s great job and very impressive bec he take care of my suv …
2/27/2025
Dilia S. VERIFIED CUSTOMER
Michael Barr was very professional and kind when checking me in. He handled my concerns with care and informed me of what my car needed. I thoroughly am impressed with the help I always receive here at Norman Reeves Honda of Cerritos Auto Square.
2/27/2025
Patrick M. VERIFIED CUSTOMER
Quick and easy. Thank you!
2/27/2025
Hugo L. VERIFIED CUSTOMER
Very helpful and great to deal with !!
2/27/2025
Guadalupe Claudia. VERIFIED CUSTOMER
No estoy satisfecho porque no isieron su trabajo bien llegué a recoger mi carro y el muchacho que me atendió no me quiso ayudar en mis preguntas
2/27/2025
Mary S. VERIFIED CUSTOMER
Joseph, was very kind and helpful.
2/27/2025
Natalie F. VERIFIED CUSTOMER
Ruben is the best, he always greets me with a smile & I never worry when he's taking care of my vehicle.
2/27/2025
Irma D. VERIFIED CUSTOMER
Robert was very friendly and courteous. Job well done!