I'm really disappointed with the service I received. After my car was worked on, it smelled strongly of gasoline, and when I asked about it, the worker mentioned that the service man didn’t air out the car properly. On top of that, my engine is still acting up — it shakes every time I try to start the car. Due to the fuel pump symptoms, I believe it has caused damage to my engine. This is not the level of service I expected, and I’m really frustrated that the issues weren’t fully addressed.
3/1/2025
Mary M. VERIFIED CUSTOMER
Julie was very helpful in explaining what my vehicle needed. She is super friendly!
3/1/2025
Jene J. VERIFIED CUSTOMER
Julie was great and kept me up to date.
3/1/2025
Mary K. VERIFIED CUSTOMER
Excellent service. They did what was promised in a timely fashion!
3/1/2025
Savannah C. VERIFIED CUSTOMER
Aaron was great and helpful!!! Will be coming back and probably buying a new 2025 honda he sold me lol
3/1/2025
Martina F. VERIFIED CUSTOMER
Oscar was very professional
3/1/2025
April B. VERIFIED CUSTOMER
Very professional. Went over my 7 year warranty items that are coming due.
3/1/2025
Maria G. VERIFIED CUSTOMER
Very helpful and professional.
2/28/2025
Linda W. VERIFIED CUSTOMER
Courteous service representative Jonathan,thank you
2/28/2025
Roberta A. VERIFIED CUSTOMER
Keep me informed of the progress of the work he was doing on my car and contacted me when it was completed. Pleasant attitude.
2/28/2025
Daniel Q. VERIFIED CUSTOMER
Over $8000.00 to fix my car, so I respectfully declined.
2/28/2025
Ugo . VERIFIED CUSTOMER
Fully satisfied.
2/28/2025
Romeo E. VERIFIED CUSTOMER
Julie is soo helpfull and well informative.Norm Reeves Honda a good place to get a service .Hope it stay that way.
2/28/2025
Talyia W. VERIFIED CUSTOMER
Great service, Trevor made sure I was taken care of, and communicates in consistent manner.
One issue I do have what happened to washing cars?
2/28/2025
Ernesto C. VERIFIED CUSTOMER
Took in car at 9:30 and didn’t get it till close to 6pm! Julie Canales was courteous but didn’t keep me updated on the longevity of the car situation
2/28/2025
Emma G. VERIFIED CUSTOMER
5 star
2/28/2025
Tracy E. VERIFIED CUSTOMER
I scheduled my appointment for one of two recalls and George made sure that the other recall was done during the same visit so I wouldn’t have to return. I was very pleased with the express service as well.
2/28/2025
Rebecca R. VERIFIED CUSTOMER
Great customer service.
2/28/2025
Sabrina D. VERIFIED CUSTOMER
Great communication and service. No hidden agenda, just what needed to be done. Thanks!!