George made it as easy as possible. Good to see him back with the team. Kept me updated throughout and let me know what was done. Thank you! I’ve been coming to NRH since 2000. Never disappoints!
3/4/2025
Quoc D. VERIFIED CUSTOMER
Easy drop off and updates through text are helpful
3/4/2025
Edna H. VERIFIED CUSTOMER
Robert is full of energy. I like his attitude
3/4/2025
Jenny M. VERIFIED CUSTOMER
I had an appointment for 10:40 for an oil change it took 3 hours for just an oil change I don’t understand why make appointments if they’re not kept. While waiting in the big line just to check in they started giving the cars behind me numbers and thenthey moved up in another line I had to ask why this was happening and then they finally sent someone. It’s just not the same as it used to be I’ve brought both my Honda to you cause I liked it there but now each time I go it’s just disappointing.
3/4/2025
Josue N. VERIFIED CUSTOMER
i wasn't satisfied with the service because last march 1 (saturday) i had a appoinment for maintenance for my car and i drop off there i was told from service clerk who helped me he told me it will be done at 2pm but around 3pm they gave me update they let me know if my car is ready. i waited until 6pm no one communucate with me so i dicided to go shop to check if my car is done and ready for pick up once i got there my car was sitting there no one call me so i end up pickick up on monday when i have work that day i had to take a dat off. just to pick up my car
3/4/2025
Berta P. VERIFIED CUSTOMER
He was very nice and came to my car within a short time of my arriving at the dealership
3/4/2025
Kathleen Y. VERIFIED CUSTOMER
Very courteous and explained the details of my problem. I will ask for him to help me next time!
3/4/2025
Patricia M. VERIFIED CUSTOMER
Joseph Vargas was attentive, friendly, and patient. He explained in detail about the recall for my car and what work would be completed. I appreciated the time he spent and was very cordial. Thank you
3/4/2025
Carlos S. VERIFIED CUSTOMER
I wish you would bring back the free coffee
3/4/2025
Andres P. VERIFIED CUSTOMER
Aaron was very helpful with excellent customer service!! Thank you.
3/4/2025
David W. VERIFIED CUSTOMER
Michael is a top professional, explained scope of work good and pleasant response communications, great representation of Honda we came to know of high standards with great service repair and maintenance team. Kudos Team Honda.
3/4/2025
Rosina E. VERIFIED CUSTOMER
Thank you for your goog and excelent service
3/4/2025
Roberto P. VERIFIED CUSTOMER
Trevor always provides great customer service. Very communicative, and helpful.
3/4/2025
Jose C. VERIFIED CUSTOMER
Good work
3/4/2025
Diane D. VERIFIED CUSTOMER
Great job as always Thanh
3/4/2025
**** P. VERIFIED CUSTOMER
Excellent efficient service.
3/4/2025
Andrew F. VERIFIED CUSTOMER
fast service and nice employees
3/3/2025
Israel R. VERIFIED CUSTOMER
Ruben did it excellent on handling my situation with my car he did a very excellent customer service. I want to thank him and everyone who did a great job.
3/3/2025
Cheryl Mae. VERIFIED CUSTOMER
The work done by Jose is always of the highest caliber. Leo was amazing as well. Together they are a dynamic team that delivers fast and reliable service.
3/3/2025
George A. VERIFIED CUSTOMER
+
I just got this car and in a few months (not even a year) I need to come in on a Saturday (because apparently recalls can’t be done after work). I was told a 2 hour wait but it ended up about 2 and a half hours. Also when I got my 2005 car the waiting room used to offer donuts or something….a billion dollar company is cheaping out on a dozen donuts or so. Also I get the text that my car is ready but when I arrived I stood there for about 10 minutes waiting upon his return. Why wasn’t he there already if he texted me. I also asked since I was still under warranty if I can at least get a car wash, he said you guys don’t do that here. Before I could ask to get my tires rotated or something he rushed me off…it always seemed like all the salesman there are in a hurry to just get your money and rush you off…even when I bought the car it seemed that way…couldn’t even get a test drive. I might just copy and paste this on my Yelp. I know exactly the next car I’m buying….NOT A HONDA! Happy Honda days my eye. Hope this helps.
God bless,
george