Thanh Sabatier provided me with information about my car service. He also was patient with me and the concerns that I have regarding my car service.
3/30/2025
Jocelyn V. VERIFIED CUSTOMER
Manny did a great job assisting me today! He explained everything and even when there was a hiccup regarding the service special deals he quickly addressed it. I would work with this service advisor in the future. Norms reeves Cerritos consistently has the best service.
3/30/2025
Ivee G. VERIFIED CUSTOMER
Yes was very satisfied, he answered every question I had and was super helpful
3/30/2025
Ladonna M. VERIFIED CUSTOMER
It’s always a pleasure working with Trevor
3/30/2025
Serenity P. VERIFIED CUSTOMER
Everything was great quick and easy thank you
3/30/2025
Heriberto J. VERIFIED CUSTOMER
He is very well I’m explaining and very nice
3/30/2025
Reza A. VERIFIED CUSTOMER
Always I can trust you bring my car and ask Trevor to handle it. He follow up for you correctly.
3/29/2025
Guadalupe G. VERIFIED CUSTOMER
Great job!
3/29/2025
Christian L. VERIFIED CUSTOMER
George is great to work with. He ask plenty of questions to make sure I get the right services I need and keeps me in the loop of any additional findings the techs come across. He also provides the details and photos of these findings. He is well presented and communicates in person and over the phone. I am glad to work with George.
3/29/2025
Michael H. VERIFIED CUSTOMER
Joseph was awesome..
3/29/2025
Shakthivel K. VERIFIED CUSTOMER
I am writing to express my sincere appreciation for the exceptional service I received from Leo Lazcano during my recent visit for my Honda CRV Hybrid service and recall repair.
Leo was incredibly professional, knowledgeable, and helpful throughout the entire process. He clearly explained the necessary services and recall procedures, ensuring I understood everything before any work was done. He also kept me updated on the progress and provided accurate timelines.
Dealing with car services and recalls can often be stressful, but Leo made the entire experience smooth and hassle-free. His dedication to customer service is truly commendable.
Please pass along my gratitude to Leo for his outstanding work. I will definitely be returning for future services and recommending your dealership to others, thanks in large part to Leo's excellent service.
Sincerely,
Shakthivel K
3/29/2025
Michelle G. VERIFIED CUSTOMER
Went in for maintenance & brought up in issue with my window regulator. They did not do the tire rotation or brake inspection like they were supposed to & I know for a fact they did not because I made a mark on my front left tire & it was the exact same when I received it. they tried to upsell me on a service that should be included in the recall repair. At the end, the service advisor did not go over the paperwork or any of the work that was done. His demeanor was very off putting.
3/29/2025
Tu Thi. VERIFIED CUSTOMER
Nice job. Reliable. That's why I always bring my car to you. Thank you very much.
3/29/2025
Jose V. VERIFIED CUSTOMER
Excellent service! Service advisor was very helpful.
3/29/2025
Roger H. VERIFIED CUSTOMER
Julie kept me well informed on my vehicle service. Very happy.
3/29/2025
Martha N. VERIFIED CUSTOMER
Rueben has excellent customer service and I only prefer working with him.
3/29/2025
Laura M. VERIFIED CUSTOMER
Robert was very thorough in explaining the services that were needed on my vehicle
3/29/2025
Richard O. VERIFIED CUSTOMER
Jonathan was extremely helpful and provided great customer service. I was satisfied with his assistance.