Mr Cabrera has excellent cusotmer service skills and his expertise was appreciated. It's typically stressful to have your vehicle serviced but all the employees I've encountered have always been helpful and help create a pleasant experience each time.
5/10/2025
Hubert L. VERIFIED CUSTOMER
Excellent customer service, Keep up the great work, thank you so much for your help.. Have a great weekend "TEAM HONDA CERRITOS"
5/10/2025
Clay C. VERIFIED CUSTOMER
Julie Canales was both knowledgeable and courteous. And customer service was top shelf…Thank you Julie
5/10/2025
Denise O. VERIFIED CUSTOMER
Love Julie she’s the best.
5/10/2025
Shirley B. VERIFIED CUSTOMER
So disappointed with the service departments lack of customer hospitality. Julie Canales made me feel as if I was a huge waste of her time. She could not be bothered to listen or understand the issues I was having with my brand new car and to be honest she didn’t seem to care at all. I will never be back or buy another car from this dealership. She performed the absolute bare minimum and made it a point to tell me I didn’t have to come back to Norm Reeves.
5/10/2025
Dodge C. VERIFIED CUSTOMER
Great service
5/10/2025
Brian W. VERIFIED CUSTOMER
Johnathan provides exceptional service. He is very polite and knowledgeable. He is one of the reasons why, I continue to bring my vehicle in to the Honda service center.
5/10/2025
Ruben C. VERIFIED CUSTOMER
Thank you
5/10/2025
Socorro H. VERIFIED CUSTOMER
I greatly appreciated the help I received from George Raygoza . He was professional, courteous and helpful in the service of our car. Thank you George!!!
5/10/2025
Mark G. VERIFIED CUSTOMER
Very good service
5/10/2025
Michael H. VERIFIED CUSTOMER
A timely job well done
5/10/2025
Monica J. VERIFIED CUSTOMER
Thank you for being helpful and so kind!
5/10/2025
John R. VERIFIED CUSTOMER
Thanks for your help.
5/10/2025
Christopher B. VERIFIED CUSTOMER
Michael is fantastic very professional. This is why I stay at Norm Reeve Cerritos because of MICHAEL bar.
5/10/2025
Teri P. VERIFIED CUSTOMER
Great job.
5/10/2025
Michael C. VERIFIED CUSTOMER
Very professional, good communicator, sensitive to my needs as a disabled person.
5/10/2025
Antonio L. VERIFIED CUSTOMER
Very good service
5/10/2025
Jeffrey R. VERIFIED CUSTOMER
As always, Ruben provided excellent service. Couldn't be more satisfied. Thanks again Ruben!
5/10/2025
Hesham E. VERIFIED CUSTOMER
Bad service no customer service at all
5/9/2025
Vickie T. VERIFIED CUSTOMER
Very fast service. I was very pleased with the entire process.