Service excellent and Mr Javier’s Pena customer service was outstanding. He was very professional and knowledgeable in all aspects. Job well done.
5/21/2025
Tiffany D. VERIFIED CUSTOMER
Leo was wonderful! He truly lives up to the helpful Honda saying. Because of him I will bring my car back next time service is needed. Give that guy a raise ????
5/21/2025
Moises L. VERIFIED CUSTOMER
Great personality, professional, and helpful.
5/21/2025
Rudy R. VERIFIED CUSTOMER
The car was returned with grease/oil marks on the hood and door handle.
5/21/2025
Michelea E. VERIFIED CUSTOMER
I was satisfied with the service of my car but not with Julie. There was no rapport or communication I ended up getting helped by Miguel who was much more attentive and communicated with me the status of my vehicle.
5/21/2025
Carlos S. VERIFIED CUSTOMER
Norm Reeves has always giving great service. George gave me a call when my car was ready. Keep up the good work Norm Reeves
Thank you
5/21/2025
Fernando A. VERIFIED CUSTOMER
Ruben took care of my car no questions asked
5/21/2025
Suzanna M. VERIFIED CUSTOMER
My seat was moved. I would have appreciated an effort to try to move it back to where it was originally.
5/21/2025
Renato D. VERIFIED CUSTOMER
Good job
5/21/2025
Carlos C. VERIFIED CUSTOMER
I have factory warranty. Honda did not come through.
I went through a construction zone transmission oil pan leaked all we did was replaced the oil pan and oil and transmission started to slip
Also radio, freezes up on me to the point where I can’t use the damn radio, all I get was vehicle was heavily modified. I only have wheels and air ride system apparently Honda, cannot fix my car so everything is coming out of pocket now and I can’t get a new radio
It’s OK I’ll take my loss but will definitely never ever ever ever refer any family member or my daughters to purchase a vehicle from Honda
5/21/2025
Kimberly E. VERIFIED CUSTOMER
Excellent professional and quick service. Completely satisfied. Thank you George
5/21/2025
Guillermo L. VERIFIED CUSTOMER
He was so amazing. Compared to my first visit. I had an issue with the back door that it wasn't hatching properly and the first person that assisted me just told me that it was just normal and refused to do anything. I left very disappointed with my experience. But with Michael he really addressed the issue so professionally that it well definitely make 3go back for any additional services.
Thank you ance again great service.
5/21/2025
Lori M. VERIFIED CUSTOMER
Job well done. Love the service that Mr. Gonzalez gave me. Thank you. Give him a rasies. Thank you again. Be back.
5/21/2025
Diana C. VERIFIED CUSTOMER
Thank you! Javier is excellent at performing his job.
5/21/2025
Cheryl W. VERIFIED CUSTOMER
Manny Sanchez was very knowledgable about the problem with the starter in my car and answered all of the questions I had- this made me feel comfortable that my problem would be solved. Manny was very friendly, and he processed the paper work quickly and thoroughly. He is a valuable employee for Norm Reeves Honda.
5/21/2025
Nadine S. VERIFIED CUSTOMER
He was very knowledgeable and very nice
5/21/2025
Brian S. VERIFIED CUSTOMER
Than was very helpful and keeping me updated and informed about the situation/process what needs to be addressed during the car inspection and repair
5/21/2025
Jorge L. VERIFIED CUSTOMER
Everything was done properly and service was amazing
5/21/2025
Stephani L. VERIFIED CUSTOMER
Manny is great! Very helpful and friendly! He’s my go to whenever I need my car serviced! Thank you so much Manny!
5/21/2025
Terrance G. VERIFIED CUSTOMER
Every time I come to Norm Reeves Cerritos, Manny gives me great service.