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Real Reviews from VERIFIED CUSTOMERS
David C. VERIFIED CUSTOMER
On Time with appt
6/3/2025
Daniel K. VERIFIED CUSTOMER
Really knows what he’s doing! Blessed to have had him help me out. Thank you!!!
6/2/2025
Paula A. VERIFIED CUSTOMER
Very great Hospitality was in and out fast just as expected. Great Job George Juarez
6/2/2025
Salvador C. VERIFIED CUSTOMER
Outstanding service and return time
6/2/2025
Felix J. VERIFIED CUSTOMER
I always come to Norm Reeves Honda for the service of my car because of Thanh Sabatier and his Team! They are great ane reliable!
6/2/2025
Laura S. VERIFIED CUSTOMER
notes said I declined air filter and cabin filter. you guys didn't even bother to check that I have already changed those 2 filters elsewhere. you guys just spit out charges and maintenance without even checking car ridiculous.
6/2/2025
Roberto R. VERIFIED CUSTOMER
Bad service, worker gave me false problemas of the car that I nevera confirmed or stated
6/1/2025
Ian P. VERIFIED CUSTOMER
Robert was a good advisor. Very helpful with explaining the entire process.
6/1/2025
Maria M. VERIFIED CUSTOMER
George, was very helpful and gave us great customer service. And made sure we got the best service at an adequate time. Thank you! George.
6/1/2025
Erika S. VERIFIED CUSTOMER
Always the best service and price
6/1/2025
Dolores V. VERIFIED CUSTOMER
Had an appointment at 10:30am Didn't receive my car back AFTER a little over 3hrs. Your associate Aaron Perez apologized but while he was on lunch I asked different service center associates and were very rude. So what's the point to do these surveys if nothing changes. Not the first time associates are rude. I heard when they said no more walk ins. Whatever esy you guys have this with walk ins and people who actually make appointments IS NOT WORKING. I f we make appointments you should serve those first and perhaps help walkins in between appointments. It is not fair for anyone to wait over an hour to maybe 1½ hours for a simple oil change. There was another customer also waiting for her car that was there since 9:30 am also for ONLY an oil change. So this tells me that management is not doing their job to make sure associates are being fast and professional.
6/1/2025
Francisco R. VERIFIED CUSTOMER
Thank you to Aaron Perez he gave me all the information about the car.they did a good job.
6/1/2025
Rosa T. VERIFIED CUSTOMER
Just wanted to say thanks to Manny for the excellent service. The technician really went above and beyond and made sure my car was well taken care of. I really appreciate the extra effort and attention—great job!
6/1/2025
Vitsanu K. VERIFIED CUSTOMER
Customer service today was great. However, I do hope Honda will consider making its service and maintenance pricing more accessible. The cost of parts and labor seems significantly marked up, which can make routine services challenging for the average customer to afford. While service advisors often mention discounts, these savings are usually minimal and don’t offset the high overall cost. Honda has built a reputation for reliability and value, and I believe making maintenance more consumer-friendly would help uphold that reputation.
6/1/2025
Maria E. VERIFIED CUSTOMER
Jonathan always answers all my questions, and is very helpful. Great advisor.
6/1/2025
Rene B. VERIFIED CUSTOMER
Trevor was very helpful and clear of the work my car needed. Excellent customer service.
6/1/2025
Charles J. VERIFIED CUSTOMER
Thanh provides wonderful service!
6/1/2025
Nuria C. VERIFIED CUSTOMER
It was very smooth. Explaine well. Very quick services. Thank you
6/1/2025
Mark K. VERIFIED CUSTOMER
Thank you,
6/1/2025
Hilda R. VERIFIED CUSTOMER
Thanks for the service, I hope that the problem is fixed. My Honda is my only transportation.
6/1/2025