Job exceedingly well done. Will definitely return for future service. Julie was very professional and courteous. 5 star.
6/19/2025
Natali C. VERIFIED CUSTOMER
I came in for a simple oil change, but Ruben helped me so much. My AC has been messed up for two years and I’ve asked other Honda techs and no one has ever helped me. After all this, Ruben fixed it in less than 2 hours. I appreciate his help. He was very kind and knowledgeable. I will be requesting him when I come back.
6/19/2025
Erlita S. VERIFIED CUSTOMER
It was always a pleasure knowing that Miguel Cabrera provides quick and quality service
6/19/2025
Millie K. VERIFIED CUSTOMER
I brought my car in for an oil change and routine maintenance etc., and waited in the lobby for my car to be done. Mr. Pena was helpful in getting my car the recalled parts to ensure safety along with the oil change maintenance.
6/19/2025
Marilou . VERIFIED CUSTOMER
Wait time very short
6/19/2025
Judith Z. VERIFIED CUSTOMER
Excellent service. Received car more promptly than anticipated. Thank you.
6/19/2025
Kristian H. VERIFIED CUSTOMER
Thank u Jonathan for the good service u provided
6/19/2025
Leticia M. VERIFIED CUSTOMER
Great customer service !
6/19/2025
Blackwell (. VERIFIED CUSTOMER
Very courteous and professional.
6/19/2025
Enrique Q. VERIFIED CUSTOMER
Employees go exselent service well communication that was very good thanks
6/19/2025
Julie G. VERIFIED CUSTOMER
Thank you for taking excellent care of our vehicle!
6/19/2025
Dionicio O. VERIFIED CUSTOMER
The service agent was great. This is the only feedback I have: for being the #1 Honda Store in the world, I was stunned to hear you do not offer a shuttle service or a free loaner vehicle for the day. Especially when it’s related to recall services from Honda. It shouldn’t be on the consumer expense to figure out their transportation for faulty manufacture parts. Nonetheless, I hope this service is improved and solutions are offered to their customers.
6/19/2025
Federico Jr. VERIFIED CUSTOMER
I enjoyed the cordial service and explanation of needs
6/19/2025
Cynthia W. VERIFIED CUSTOMER
Joseph was amazing. He sent me texts regarding estimates for my Honda Accord and provided excellent customer service.
6/19/2025
Zachary Eugene. VERIFIED CUSTOMER
Robert was very friendly and helpful to my needs.
6/18/2025
Anthony W. VERIFIED CUSTOMER
1. My car, in for a service recall, was not completed properly and I had to return to dealership to get it fixed.
2. My other car is a Subaru and there are 4 ways your service could improve relative to theirs.
a. Provide ride service within 10 mile radius of dealership - I had to pay $65 for Ubers
b. Provide accurate time estimate - I was told the recall repair would take 4.5 hours. In fact it took 1.5 - had I known that I would have waited.
c. Offer a car wash after service
d. At least offer a coffee machine for those waiting.
I have no issue with Aaron Perez, none of this was his issue
Thanks for considering
6/18/2025
Miguel P. VERIFIED CUSTOMER
On the way home from my vehicles first service, a TPMS message came on my dash stating my right rear tire pressure was low. I went to buy a tire pressure gauge and checked all my tires and they were all at 26psi. when the stated psi was 35 for the front and 32 for the rear tire. Something I thought would be taken care of during the “world class multipoint inspection”. I fixed it myself but makes me distrust the dealership if they truly did the rest of the stated tasks. I also noticed in the paperwork that it states that I refused the dealership from adding air into my tires when I never did. It is a small inconvenience but makes me think twice toward bringing my vehicle back for any other services. Im sure the dealership would have fixed it if I’d brought the vehicle back but I was quite a distance already.
6/18/2025
Matt U. VERIFIED CUSTOMER
10/10
6/18/2025
Roxanne R. VERIFIED CUSTOMER
Miguel was helpful and very nice . I needed my car back asap and I got it back in time for my trip .