Trevor was attentive to my needs. He provided details of the work being done and made the experience a pleasant one.
6/20/2025
Diane R. VERIFIED CUSTOMER
Leo was the gentleman who assisted me with my car maintenance. He was friendly and helpful. I spent a long time waiting for my car to be done, but I had a good book and the time passed.
6/20/2025
Fabiola R. VERIFIED CUSTOMER
Excellent work and congratulations on your behalf for having Jonathan on your team!! His work ethic is outstanding!!
6/20/2025
Jane S. VERIFIED CUSTOMER
George was patient with me. Not used to taking care of a car. Husband was my guy. Not anymore since his stroke. Grateful for George.
6/20/2025
Jonelle G. VERIFIED CUSTOMER
I enjoy every visit, every oil change, tire replacement and fixtures done to my vehicle at Norm Reeves Honda. I want to give Mr Cabrera and all his team for the ongoing amazing service. Especially now that us immigrants, Mexicans, Hispanics, Latinos and even citizens are all going through with this awful change. I was expecting to be treated with spite but instead I was treated with more kindness. Thank you guys for all you do. Thank you Mr Cabrera for not treating us any different. Thank you Norm Reeves for always making Honda our official 2nd home of the Mexican Americans. My hat goes off to you and your amazing staff.
6/20/2025
Mayra R. VERIFIED CUSTOMER
Great customer service.
6/20/2025
Monica R. VERIFIED CUSTOMER
Very wonderful person answer all my questions that I had
6/20/2025
Tammy S. VERIFIED CUSTOMER
Miguel was helpful and informative.
6/20/2025
Daphne C. VERIFIED CUSTOMER
I took my car for oil change and safety recall and the oil change wasn’t done ,I paid for ,I lost a day of work to get it done ,I just lost 500 does for nothing ,this was the reason why I stop going to Downey Honda and now you guys do the same ,you guys need to be more professional.
6/20/2025
Michael I. VERIFIED CUSTOMER
Service was great and all the needs of my vehicle were met. I would definitely back again to Thanh
6/20/2025
Frida C. VERIFIED CUSTOMER
Trevor is great. Trevor gladly answers questions. He explains the service that the car needs well so I can understand it.
6/20/2025
David C. VERIFIED CUSTOMER
Air filter box was left open not clipped
6/20/2025
Hugo L. VERIFIED CUSTOMER
Great service advisor !!!
6/20/2025
Claudia L. VERIFIED CUSTOMER
Thank you Miguel Cabrera for always helping me on my car needs
6/19/2025
Nancy G. VERIFIED CUSTOMER
Great customer service very helpful representative
6/19/2025
Angel M. VERIFIED CUSTOMER
I was very happy with the service I received. The staff was professional, courteous, and made the entire process smooth and easy. I appreciate the clear communication and the timely completion of the work. Thank you for the great service!
6/19/2025
Ernest G. VERIFIED CUSTOMER
Ruben is the only reason why I still take my car to be serviced at Cerritos Honda. His knowledge, professionalism, attention to detail, and ability to have the car in then out in a timely manner is truly outstanding and makes him the best service department representative. Thank you Ruben!
6/19/2025
Oscar O. VERIFIED CUSTOMER
Service was good. I am happy with it
6/19/2025
Mariana H. VERIFIED CUSTOMER
About a year ago came across Robert and have gone to him since. I trust him with anything and everything regarding the repair, replacement, and maintenance of my vehicle. Always delivers excellent customer service, in the most efficient timely manner. I have recommended him to several of my friends and family!