I recently had my car serviced and was assisted by Joseph Vargas, who provided outstanding customer service from start to finish. He was professional, knowledgeable, and genuinely attentive to my concerns. I really appreciated how clearly he explained the service details, timelines, and costs—no surprises, just honest and transparent communication.
Joseph also arranged a loaner car for me, which made the whole experience much more convenient. Thanks to his efficiency and follow-through, the entire process was smooth and stress-free. It's not every day you come across someone who takes pride in their work and truly values customer satisfaction. Joseph went above and beyond.
9/11/2025
Stephanie N. VERIFIED CUSTOMER
Thank you Oscar for explaining all details regarding my vehicle, great service!
9/11/2025
Jesucita G. VERIFIED CUSTOMER
Excellent service
9/11/2025
Juan R. VERIFIED CUSTOMER
Ramiro Montes
Really professional.!
100% satisfied.
9/11/2025
Rabin Kumar. VERIFIED CUSTOMER
Good
9/11/2025
Jair Z. VERIFIED CUSTOMER
Very helpful, very kind, 10/10 customer service with Joseph, I had zero problems, he made it very simple to understand and was really helpful, Iwill be returning when my car comes with trouble
9/11/2025
Ivan J. VERIFIED CUSTOMER
Thanh provided excellent service today. I was checked in promptly and my vehicle was returned within an hour.
9/11/2025
Linita O. VERIFIED CUSTOMER
I have complete faith in Mr. Vargas and the services he recommends for my vehicle. He’s always been truthful and trustworthy.
9/11/2025
Belia E. VERIFIED CUSTOMER
El servicio fue bueno rápido y eficiente.
9/11/2025
Maria P. VERIFIED CUSTOMER
He’s always very professional and great personality
9/11/2025
Michael E. VERIFIED CUSTOMER
George is great service advisor very personable and was thorough in explaining the services needed. Thanks again George!
9/11/2025
Roberto A. VERIFIED CUSTOMER
Very good service my firs time Very good experience. Thanks to Oscar.ortega Very goog represent the company
9/11/2025
Sandra A. VERIFIED CUSTOMER
Ruben Marquez was very nice and care about my vehicle and as a customer I felt appreciated thank you Honda for outstanding service and great customer service
9/10/2025
Sanae D. VERIFIED CUSTOMER
Julie is the best. Thank You
9/10/2025
Donald J. VERIFIED CUSTOMER
Javier was very professional and informative
9/10/2025
Silvia L. VERIFIED CUSTOMER
I appreciated how I was kindly greeted by leo and the entire Honda team , thank you !
9/10/2025
Lee S. VERIFIED CUSTOMER
Everyone evolved with the service was Fantastic. A great service on my CIvic.
9/10/2025
Robert L. VERIFIED CUSTOMER
Robert Gonzalez is a great service provider. He is the first service provider that I requested when asked upon arrival. Normally I wouldn’t mind who I got but he provided excellent customer service the last time I took in my vehicle.
9/10/2025
Josephine V. VERIFIED CUSTOMER
Thank you Javier, you’re always prompt and helpful. I trust your work.
9/10/2025
Jamilex O. VERIFIED CUSTOMER
I’m very unsatisfied as I do not feel like my vehicle was properly inspected and serviced when I went in for an oil change today. I had the noticed my light for low tire pressure came on as I was on my way to the appointment and expected to leave with all service lights off my vehicle, since I took my vehicle in to be serviced but found my vehicle to still have the low tire pressure light on. My vehicle took an hour after the estimated time given and still wasn’t fully given service as I usually am helped when I go to Norm Reeves Honda in Cerritos. I’ve been a customer at this store since 2014 and am shock a simple air added to the tires was missed when supposedly the vehicle was fully inspected and I received a report regarding it.