I thought the service amount was too high to change a light bulb absolutely outrageous $313.00
9/26/2025
Monica R. VERIFIED CUSTOMER
She answered all the questions I had very helpful keep up with your great job Thank you
9/26/2025
Diana A. VERIFIED CUSTOMER
Grate customer service fast easy and friendly explained everything I need done to my car very detailed and helpful.
9/26/2025
Diego G. VERIFIED CUSTOMER
Fast and very informative service they were very helpful
9/26/2025
Ramon F. VERIFIED CUSTOMER
Transmisson oil change was performed that was it.
9/26/2025
Daniela P. VERIFIED CUSTOMER
Joseph was great very communicative and helped me resolve my problem very quick.
9/26/2025
Daniel F. VERIFIED CUSTOMER
Friendly fast service
9/25/2025
Celeste G. VERIFIED CUSTOMER
Many was very helpful and friendly
9/25/2025
Gardner H. VERIFIED CUSTOMER
Today's service on my 2022 Honda Civic was excellent. I had some concerns and questions on the vehicle and Miguel Cabrera answered all of my questions and completed all of the service requests that were needed.. explained the features of the fuel system service and we added that to my service request. He was very professional and courteous. thank you Honda Cerritos for the smooth and complete auto service visit. This survey may appear twice. I wasn't sure if the first one was submitted successfully.
9/25/2025
Angelica B. VERIFIED CUSTOMER
Robert has been an amazing advisor. I will continue going to this location and looking for Robert. He’s trustworthy and gets the job done in a timely matter. He keeps me updated and informed along the way and will always go far and beyond to provide you with excellent customer service. Give this man a raise!
9/25/2025
Jorge G. VERIFIED CUSTOMER
Jonathan was Friendly and very patient
9/25/2025
Alicia L. VERIFIED CUSTOMER
Thank you for the reminder about bringing my vehicle for maintenance. I was treated with respect and responded my concerns.
9/25/2025
Francisco N. VERIFIED CUSTOMER
Thanks Irvin and Trevor for your time and great service I’m so happy that I have to go back with you guys
9/25/2025
Naota I. VERIFIED CUSTOMER
Scheduling via computer is always an uneven process you have to find your way through. Scrolling up and down was difficult on my android tablet, so completing the process took effort.
9/25/2025
Araceli C. VERIFIED CUSTOMER
Excellent staff and service. Gave a clear instruction afterwards and fixed my tires too. It was done sooner than I thought. I was getting updates throughout the day which I appreciated.
9/25/2025
Marquessa H. VERIFIED CUSTOMER
My experience was great.
9/25/2025
Jack J. VERIFIED CUSTOMER
Robert explained everything well and my car was ready when promised.
9/25/2025
Myra P. VERIFIED CUSTOMER
Jonathan was welcoming and knowledgeable. He answered all my questions and made sure my car left the lot in great condition. I will be returning to get my vehicle serviced here thanks to the great service.
9/25/2025
Cathy M. VERIFIED CUSTOMER
Ruben is the best. Professional, knowledgeable, and friendly.
9/25/2025
Denise S. VERIFIED CUSTOMER
I am very disappointed with the Cerritos Honda Service Center. I took my 2018 Clarity in for the recall. I was asked to have a half tank of gas in my vehicle. When I picked up my vehicle and drove away the gas range was at ZERO. I had to turn around and go back to the dealership. Turns out the Technician/Mechanic did not complete the job or did not assemble the parts correctly. This is very upsetting because now I have to miss a few more hours of work tomorrow morning to take care of this. I would like a Representative to contact me in regards to this matter. Thank you