Please Mr. Michael Barr is a customer service guru. He is a man of his words with regards to personally guaranteeing great customer service to make them satisfied and happy. These are the qualities that build and multiply future business. He is a gentleman of the first and highest order. I will definitely come back for a repeat business and I will encourage my friends and relatives to patronize Norm Reeves Honda at Cerritos. My sincere thanks to Mr. Michael Barr for his help as always.
9/28/2025
Eilani A. VERIFIED CUSTOMER
I enjoy working with Leo he explained to me that because I’ve been on top of my car services that the oil change and tires rotated since rotation was was what needed to be done. He took time to explained to me what services would be required at certain mileage and he explained of the financial services that they have if it ever needs to be required. Would come back and have him as my service tech
9/28/2025
Zachary Eugene. VERIFIED CUSTOMER
Robert was a big help with expediting my service. Much appreciated.
9/28/2025
Robin A. VERIFIED CUSTOMER
Leo was pleasant and provided detailed information and great customer service!
9/28/2025
Robert M. VERIFIED CUSTOMER
Great Service Highly Recommended!
9/28/2025
Belma O. VERIFIED CUSTOMER
Wonderful service / thank you
9/28/2025
Jenny M. VERIFIED CUSTOMER
Leo was very professional and courteous.
9/28/2025
Patricia V. VERIFIED CUSTOMER
She is a awesome person.
She is always there for you and cares about what needs to be done on our car. Excellent job
Thankyou Julie
9/28/2025
Ivan L. VERIFIED CUSTOMER
Polite, great communication, amazing customer service!
9/28/2025
Lilla W. VERIFIED CUSTOMER
Miguel was a great representation for your Cerritos Norm Reeves Honda. He got my car in and out promptly, he was polite, great customer service. I will request him when I go back for my service Thanks Miguel and Norm Reeves Honda
9/28/2025
Sophia Irene. VERIFIED CUSTOMER
I have reason to believe my tires were not rotated, although it was included in the price. This is not the first time I’ve suspected this. If this is happening with a simple tire rotation, how can I trust any of the other work I pay for is actually getting done.
9/28/2025
Norma A. VERIFIED CUSTOMER
Thank you for your excellent service Jona. I value your support.
9/28/2025
Peter K. VERIFIED CUSTOMER
Michael was very helpful getting my car in quickly and serviced.
9/28/2025
Barbara R. VERIFIED CUSTOMER
You always have good service. Thank you
9/28/2025
Guadalupe G. VERIFIED CUSTOMER
Muy amable Ramiro Grasias Hond por tener excelentes personas quede muy satisfecha personal muy capacitado
9/28/2025
Tamila Sagheb. VERIFIED CUSTOMER
People who helped me were so wonderful. They took me in just before closing and took care of my tire. I am so greatful
9/28/2025
Erika C. VERIFIED CUSTOMER
Always a pleasure to have Trevor as my service advisor.
9/28/2025
Matt M. VERIFIED CUSTOMER
Thank you!
9/28/2025
Urbano A. VERIFIED CUSTOMER
Great job ???????? thank you
9/28/2025
Miguel G. VERIFIED CUSTOMER
Trevor made my experience positive. He listened to my needs and was able to explain what needed to be done. His diligence made me feel trust and want to continue trusting my vehicle with Norm Reeves Honda.