Trevor Rodriguez is very professional but also friendly, he makes me feel at ease that I can trust Norm Reeves Honda with the service to my vehicle.
2/13/2022
Michael C. VERIFIED CUSTOMER
Elmo was very efficient, friendly and had awesome customer service!!
2/13/2022
Emilio M. VERIFIED CUSTOMER
Elmo Orellana -he is friendly and helpful h??e?? h??a??r??d?? worker explains really well and definitely I will go b??a??c??k?? !!!he make sure he gets the job done
2/13/2022
Angel D. VERIFIED CUSTOMER
Trevor was very professional and explained every detail on what was being done on my car and what I was paying for.
2/13/2022
Odalys M. VERIFIED CUSTOMER
Very friendly and helpful. Answered all my questions.
2/12/2022
Raymond M. VERIFIED CUSTOMER
Bryan was very pleasant. He also knows his craft. He has remarkable customer service and appreciation. He made me feel confident and grateful at the same time that all my 3 honda vehicles are being serviced here. Bryan also finds a way to help me as a client in having the most economical way which is prioritizing which service is needed first so I dont spend a big amount all at once. In this pandemic, people like me faces hardship. Even though Mike Vasquez, the one who regularly checks our vehicles is not in the office, Bryan took care of us , as a Honda valuable customer
2/12/2022
Beatty S. VERIFIED CUSTOMER
Thanh is the best
Ramer and Fay Spurr
2/12/2022
Jorge A. VERIFIED CUSTOMER
I took my car to have the AC checked because it didn't work and they broke my cell phone charger. They told me they were going to call me to give me a refund and I didn't receive the call. and now the car door and the walk away auto lock do not work and the ignition from the remote control does not work to start the car
2/12/2022
Jaspreet J. VERIFIED CUSTOMER
Explained everything well !
2/12/2022
Jana B. VERIFIED CUSTOMER
Everybody was very nice, checking how I was doing, and was willing to answer my questions…. But I cannot believe that it took 3 hours to do oil change and multi-point vehicle inspection. I had an appointment at 9 am. The car was promised to be done at 11:30 - I was waiting there but I didn’t get my vehicle back until almost 12 pm. Next time I’ll ask to be driven home or ask to borrow a vehicle from Honda as someone recommended.
2/12/2022
Erica P. VERIFIED CUSTOMER
Miguel Cabrera did an awesome job. His patience with me made my visit much better, than it was. I hope he is the one who will help me, in the future. Please give him a raise or a bonus.
2/12/2022
Jaime C. VERIFIED CUSTOMER
Service Advisor Steve Mendoza was superb and extremely helpful!!
I’m completely satisfied!!
Thank you
2/12/2022
Heather R. VERIFIED CUSTOMER
Manny definitely made up for the bad service I’ve had in my previous visits and from the beginning of the line as I alerted the guy that was checking me in that they just skipped me when the two cars where behind me. Even though I notified the boy that he skipped me by two cars all he could say was sorry? They should be trained to simply ask who was first in line as it’s horrible having to wait in line and then get skipped by not one car but two car. As I notified Manny he made up for his coworkers by doing his best on getting me in and out as that was all I wanted. Manny was the best employee that has assisted me throughout the two cars and services I’ve had with Honda! He would definitely get employee of the month in my business as customer service is really what makes it for businesses!
2/12/2022
Charles S. VERIFIED CUSTOMER
Thank you Mike for following up with my extended vehicle warranty company to determine if my E-Brake cables were included under the warranty. I hope to hear from you soon that you were able to locate the replacement parts.
2/12/2022
Vickie G. VERIFIED CUSTOMER
I was satisfied with the service i received from Robert Baustista. He was responsive with what my vehicle needed and was about to get the service done in a timely matter.
2/12/2022
Tanya S. VERIFIED CUSTOMER
He was very helpful and patient
2/12/2022
Joann T. VERIFIED CUSTOMER
Very helpful. Excellent service as always
2/12/2022
Karen A. VERIFIED CUSTOMER
Michael Barr was so sweet to me from the beginning. I took so long to gather my belongings and step out of my car but he waited patiently for me as well as helped me with another payment option when I realized I didn’t have my card on me. 100/10 service.