Bryan Salas is amazing. Incredibly knowledgeable and is really courteous to customers. Goes above and beyond to make the Norm Reeves Honda experience the best. I live in Temecula, and still come here my services. Thank you Bryan.
6/11/2022
Brian N. VERIFIED CUSTOMER
Thank you very much for your service.
It was fast, it was accurated,it so fantasted.
And i have Save alot of TIME. TY.
6/11/2022
Pedro C. VERIFIED CUSTOMER
great service, and very friendly
6/11/2022
Elmer Jr. VERIFIED CUSTOMER
Robert is an excellent service advisor. He knows his roles and clearly explained what was needed to get my car fully maintained.
6/11/2022
Roger R. VERIFIED CUSTOMER
The staffs are very attentive and helpful. The service was excellent; they give u complete details what they have done and what other services that might require u to have a better service of ur car.
6/11/2022
Jeonghun C. VERIFIED CUSTOMER
He was very kind and really good at his work. Thanks
6/11/2022
Maria Caroline. VERIFIED CUSTOMER
A day after my service my check tire light came on. I have been trying to find time to come back and get it re-checked.
6/10/2022
Robert T. VERIFIED CUSTOMER
Joseph was completely professional and explained everything in detail
6/10/2022
Edward D. VERIFIED CUSTOMER
Oscar Ortega jr, was excellent very honest and friendly
Help me out in everything my car need it and when I had some concerns about the car incident he help me out a lot , whiled my car was for service the front bumper got hit in the corner, came back to oscar to talk about it and he took care of it right away, not like his manager, the service manager needs to get more involved and be more professional when I client has problems or talk about anything that happen to the car, but Oscar is 5 start and professional advisor you can find
6/10/2022
Gustavo L. VERIFIED CUSTOMER
Professional staff and consistency in their communication.
6/10/2022
Donna H. VERIFIED CUSTOMER
$8,124.49 worth of recommendations for a car that Received checked in OK on everything on Norm Reeves multipoint vehicle inspection checklist. Except for the rear brake discs needed replaced and the tires are low tread?
Far from satisfied with the outcome. The service advisor was kind and helpful tho.
6/10/2022
Shoon T. VERIFIED CUSTOMER
Did absolutely nothing to help with my broken screen. Don’t know why I bring it in if they are going to do something that I can reset or restart myself. Second time ridiculous
6/10/2022
Pricilla P. VERIFIED CUSTOMER
I really appreciate how Joseph helped me with my car
He explained what they were going to do to my car and he helped me out with some questions I had over my vehicle great work
6/10/2022
Erin B. VERIFIED CUSTOMER
After having a bad experience at another location, it was nice to have gotten such great service at Norm Reeves Honda Cerritos. It is a little further than I would like to have to drive, especially with gas prices but it was worth it because I of the amazing service!
6/10/2022
Jose Luis. VERIFIED CUSTOMER
The service advisor is very helpful. Am satisfied with my service at Cerritos Honda. Will be back again until my next service !
6/10/2022
Justin P. VERIFIED CUSTOMER
Robert was great. He provided excellent service and kept me updated on the status of my vehicle. He even waited for me a little extra for me to pick up my vehicle.
6/10/2022
Not Provided. VERIFIED CUSTOMER
I made an appointment and an oil change still took more than 3 hours.
6/10/2022
Patrica C. VERIFIED CUSTOMER
They did a good job.
6/9/2022
Aurelio C. VERIFIED CUSTOMER
Service was good but it was few spot of grease on the end of the hood I spend 1.5 hours cleaning my car day before
6/9/2022
Bianca A. VERIFIED CUSTOMER
Michael assisted me earlier than my scheduled appointment. He was helpful and a good communicator. He discussed what I can expect for my next scheduled maintenance, so I have an idea of how much it will cost.