Benito has been my advisor for over 10 years. He has always been dependable, professional, honesty, and friendly. He is the primary reason why I keep coming back to Norm Reeves Honda at Huntington Beach. He exemplifies customer service excellence.
3/5/2022
Mark M. VERIFIED CUSTOMER
Benito Torres is the perfect professional: he is very knowledgeable and treats his clients with respect. If you want to know what a first-rate service advisor should be like, just spend an hour or two with Benito Torres!
3/5/2022
Vinh B. VERIFIED CUSTOMER
Excellent service, John Le is an excellent,highly reliable and trustworthy person.
3/5/2022
Heui D. VERIFIED CUSTOMER
Excellent service and customer care. Facilities were accommodating with comfortable waiting area and seats with coffee station.
3/5/2022
Denise B. VERIFIED CUSTOMER
A minor mishap occurred on my trunk lid, earlier this week, when a warranty repair was been conducted and Viviana got the damaged part replaced and the service work done for me promptly. And of course - no cost to me. Once I arrived two days later, she got it all done in a very short time. Vivian is professionally great !!!
3/5/2022
Dat N. VERIFIED CUSTOMER
Jason is awesome. He's taken care of my cars for 16 yrs. I still drive to HB even though there are closer dealerships. Hope he continues there!
3/5/2022
Paul B. VERIFIED CUSTOMER
Ivette is exceptional. Her follow up is outstanding!!!
3/4/2022
Kristin S. VERIFIED CUSTOMER
Benito has always been nothing short of amazing. He always listens to my concerns about my car and gets things fixed in a timely manner. Benito is definitely my go-to service advisor.
3/4/2022
Julia J. VERIFIED CUSTOMER
He was great. Super nice and friendly and great customer service.
3/4/2022
Catherine D. VERIFIED CUSTOMER
Always well taken care of at Norm Reeves Honda Sprstr in Huntington Beach!
3/4/2022
Jill S. VERIFIED CUSTOMER
She was helpful.
3/4/2022
Therese P. VERIFIED CUSTOMER
Having problems with a new starter just installed 2 days ago. Left voice message for the service writer and no on has called me back. Brian Petersen ****-****-xxxx.
3/4/2022
Michael P. VERIFIED CUSTOMER
Gerardo was helpful and kept us updated on our car.
3/3/2022
Laurence S. VERIFIED CUSTOMER
I appreciated John’s complete honesty and diligence in dealing with my service appointment. Could not be more satisfied.
3/3/2022
Victoriano B. VERIFIED CUSTOMER
Great Experience with Benito Torres. Benito was very professional, helpful and Great Customer Service. This Location has Great staff definitely Coming back again. Thank you Benito!
3/3/2022
Charles R. VERIFIED CUSTOMER
John Le is the best!
3/3/2022
Maurice E. VERIFIED CUSTOMER
Perfect work
3/3/2022
Karen F. VERIFIED CUSTOMER
Vivana and Edgar Ayala are true professionals and are the o ly 2 that I will trust my vehicle service to.
3/3/2022
Denise B. VERIFIED CUSTOMER
Viviana provides me excellent service. She does the homework needed when I have a proble / concern with my vehicle and she reviews my extended warranty and let’s me know if the eofk is covered or not. She follows through on the scheduling and is especially through with getting my repair done in enough time for me to get to work by 1 pm. I am grateful for her professionalism & warm personality. Denise B
3/3/2022
Daniel B. VERIFIED CUSTOMER
He did an excellent job and worked hard to get us a good value on the repairs we needed