John is exceptional! He has been so supportive and helpful with my 89 Honda . I could not ask for a better service representative!
3/10/2022
Sylvia D. VERIFIED CUSTOMER
Viviana was very Helpful,thorough and very pleasant. She is very knowledgeable and answered all my questions. She even took steps to make Sure that Whatever parts were under warranty was covered.
3/10/2022
William F. VERIFIED CUSTOMER
Gerardo was personable and helpfully attentive.
3/10/2022
Gina-Marie G. VERIFIED CUSTOMER
always excellent service when Jason takes care of us. Thank you!
3/10/2022
Jennifer K. VERIFIED CUSTOMER
Very fast!
3/10/2022
John E. VERIFIED CUSTOMER
He was very professional and personable.
3/9/2022
Nathaniel I. VERIFIED CUSTOMER
Amazing from the moment I pulled into the service driveway for help. Greatly appreciate him for keeping me updated with the service of my car.
3/9/2022
John C. VERIFIED CUSTOMER
Benito gave the best customer service in all areas: he explained the service I was getting, the time frame to complete and his efficiency was outstanding. Thank you, Benito!
3/9/2022
Alexa S. VERIFIED CUSTOMER
Benito was great and very helpful. he was informative about my services that my car needed and explained in detail even about my car model/ year. I truly felt he was genuine and knowledgeable. he made my experience quick as possible and thorough. I hope to get him next time when I get my car serviced next :)
3/9/2022
Carl P. VERIFIED CUSTOMER
My experience at your facility, and with Tony in paticular, was an excellent one! I plan to return to Norm Reeves for my future service needs. :)
3/9/2022
Donald M. VERIFIED CUSTOMER
Very accommodating and promp.
D
3/9/2022
Lisa B. VERIFIED CUSTOMER
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3/9/2022
Tiffany J. VERIFIED CUSTOMER
John was very nice and the service was quick and easy.
3/8/2022
Mary M. VERIFIED CUSTOMER
Thank you and the Service Teamfor such great service. My car seems to be driving better than ever.
3/8/2022
George O. VERIFIED CUSTOMER
What can I say? I really like the way she talk to me with respect and kindness. She’s really good !
3/8/2022
Kenneth T. VERIFIED CUSTOMER
He addressed every issue I had. And the car is in tip top shape.
Thank you.
3/8/2022
Rudolph M. VERIFIED CUSTOMER
When I brought my vehicle in,
VIVIANA said it would be less than 2 hours. I had my vehicle back in 1 hr 40 min. She went over noted inspection results with me to make sure I was aware. I drive here from LA Palma, passing 3 dealerships because I feel comfortable with this dealership.
3/8/2022
Kamal S. VERIFIED CUSTOMER
Your multipoint inspection appeared cursory and is incomplete. It did not list problems that I know existed, and did not even cover something as basic as the brakes, which is an item other dealerships cover.
3/8/2022
Michael N. VERIFIED CUSTOMER
Very friendly and very service. I sure will be back. Thank you.