Benito was great! Everything was fast, friendly, and efficient.
10/11/2023
Samantha S. VERIFIED CUSTOMER
Benito kindly took care of the maintenance on my Honda Civic today. He is always very helpful and pleasant. Benito also saved me some money today which I very much appreciate.
10/10/2023
Dat N. VERIFIED CUSTOMER
Jason Ung has taken care of my cars for 15+ years and is the reason I drive to this location even though there are 2 closer dealerships.
10/10/2023
Leslie N. VERIFIED CUSTOMER
The process of getting my car service was smooth and easy thank you.
10/10/2023
Michael T. VERIFIED CUSTOMER
Always great service with Viviana she is the best she does her job well
10/10/2023
Alan F. VERIFIED CUSTOMER
I was greatful you were able to fit my car in earlier than scheduled and really appreciated transportation to/from home. Alex was very pleasant to work with.
10/10/2023
Lina L. VERIFIED CUSTOMER
I had previously been attended to by Tony Lagos on a prior service. I had requested for Tony again this time because he provides much better customer service. He took the time to provide very good explanation in response to my concerns. I could tell from Tony's service that he took the time to review the notes prior to discussing the reason why I made the appointment. I'm open to sharing my experiences with HB Norm Reeves manager. Thank you.
10/10/2023
Fidel V. VERIFIED CUSTOMER
Benito was very pleasant and I formative. He made my experience a much better one than the last. I will definitely keep coming back and work with Benito.
10/10/2023
Warren G. VERIFIED CUSTOMER
Quite satisfied with the service.
10/10/2023
Edwin T. VERIFIED CUSTOMER
I went to Norm Reeves HB to have my car checked for oil leak. John greeted me when I arrived, he was very pleasant and welcoming. John said he will have it checked right away. In about 20 minutes John told me everything is okay, no leaks and he is just having my car washed.
I rate my interaction with John 5 stars for excellent customer experience. This is the reason I go to Norm Reeves because of their great service. Thank you John for the assistance you provided me this morning!
10/10/2023
Coleen M. VERIFIED CUSTOMER
Clayton was welcoming and personable. A great addition to your team. Everything went smoothly.
10/10/2023
Brian P. VERIFIED CUSTOMER
10/10. Awesome service.
10/10/2023
Thanh P. VERIFIED CUSTOMER
Tony was very patient and interested in hearing my concerns. He resolved my issues. I will be returning to seek help from Tony.
10/10/2023
Joshua E. VERIFIED CUSTOMER
I was confused about the recommendation from the mechanic based on the photo. Trying to convince us to do a brake fluid change when I had it done at the Cerritos location not even a 1 1/2 months ago. Really set a nerve with me. Wondering who do I trust Cerritos who supposedly changed the fluid out or the mechanic who recommended the service based on the photo at Huntington.
10/10/2023
Steven W. VERIFIED CUSTOMER
Good service
10/10/2023
Donald J. VERIFIED CUSTOMER
Our Element and is showing its age. We would buy a new one tomorrow if it showed up at the store. Thankyou Ivette and everyone that helped bring about a rational repair price. We will be seeing more of you in the future. It’s not time to make our Car a classic yet. Please keep the parts in the system to keep it alive! THANK YOU, Don Jones
10/10/2023
Jenna C. VERIFIED CUSTOMER
Clayton was great! The entire experience was efficient, informational, and friendly. We always appreciate the service and expertise at Honda. Thank you, again!
10/9/2023
Michael R. VERIFIED CUSTOMER
Clayton was great! No complaints
10/9/2023
Miguel L. VERIFIED CUSTOMER
Alex was very professional and took care of me and my car in no time at all. In and out with no complications ????