It took 2.5 hours for an oil change and tire rotation, with an appointment. Why would anyone continue getting these services here over going to valvoline or its equivalent... To pay double and wait 8 times longer for the same service, not a good experience
10/15/2023
Marilu C. VERIFIED CUSTOMER
Benito was amazing! Wonderful service, took great care of my car needs. Professional, friendly service.
10/15/2023
Robert G. VERIFIED CUSTOMER
John Lee is a true professional. Ensured my vehicle was taken care of in a timely fashion. Even got my car washed! Thanks for the great experience.
10/15/2023
James R. VERIFIED CUSTOMER
Benito always anticipates our needs, explains what service is needed and why, and does everything in an efficient, knowledgeable, and prompt way. We get our crv serviced at HB Norm Reeves because he is there. He is trustworthy and honest.
10/15/2023
Colin H. VERIFIED CUSTOMER
Benito gives the best customer service always! He gives me and my family recommendations and options when we bring our cars for service whether it is for routine maintenance or if we experience unexpected issues with our cars. We trust him and he has been our service rep for over I believe 20 years!
10/14/2023
Sandra M. VERIFIED CUSTOMER
Over and above
10/14/2023
Jimmy N. VERIFIED CUSTOMER
Alex was friendly and knowledgeable. He made me feel at ease. Loved the experience. Thanks a lot Alex.
10/14/2023
Genesee N. VERIFIED CUSTOMER
John always gives good service!
10/14/2023
Sonny J. VERIFIED CUSTOMER
Benito was very accommodating, after the shuttle left , he said he would get it handled, and he did. he gave an excellent service. Very kind and professional.
10/14/2023
Jesus C. VERIFIED CUSTOMER
Benito delivered exceptional customer service experience. You truly feel that he is committed to make sure the customer has an outstanding experience.
10/14/2023
Shane K. VERIFIED CUSTOMER
I was surprised to see after the service I had completed they did not wash my car. That was a first bus was dirty as it gets outside, they offered to buy it, but couldn’t put it in the cleaner.
10/14/2023
Mark M. VERIFIED CUSTOMER
Am I going to have Viviana next time I bring my Honda on for service or do you randomly assign service reps? It matters to me. Viviana, thank you for your prompt, courteous and professional manner.
10/14/2023
Tom L. VERIFIED CUSTOMER
Excellent customer service and fast getting my car back to me. I will definitely be back. See you at around 12k miles. All of you rock.
10/14/2023
Cynthia R. VERIFIED CUSTOMER
Excellent communication, spotless waiting area.
10/14/2023
Anthony D. VERIFIED CUSTOMER
Courteous. Fast service and excellent follow up.
10/14/2023
Anthony R. VERIFIED CUSTOMER
Great service, everything explained very clearly, just a little pricy!
10/14/2023
Richard H. VERIFIED CUSTOMER
Easy to schedule; work done quickly and properly; recommendations about additional service needs presented and explained; additional work authorized and promptly completed. As always excellent service.
10/14/2023
Allene A. VERIFIED CUSTOMER
Really Enjoyed the way she explained what was needed and how it was determined. She gets an A+++++
Thank You!