He and everything was excellent . B thank you and see you next time
6/20/2024
Minh P. VERIFIED CUSTOMER
Viviana has always been very kind and helpful with our family. This week, my dad was in the hospital and I asked Viviana if she could expedite the repair so I could pick it up before changing shift with mom. She did her best to make sure I will have the car before driving to Hoag hospital.
Thank you Viviana
6/20/2024
Denise R. VERIFIED CUSTOMER
Clayton and service team were fast, friendly and knowledgeable. I appreciate Clayton’s enthusiasm and accommodating spirit. I enjoyed the complimentary coffee too! Thank you!
6/20/2024
Sean R. VERIFIED CUSTOMER
Clayton was perfect. My experience was all positive and prompt. My car was ready quickly and Clayton reviewed all of the documents with me.
6/20/2024
Anh D. VERIFIED CUSTOMER
This is a first time I’m here. Mr. Benito Torres was really nice and did help me a lot. I really appreciated it.
6/20/2024
Tina R. VERIFIED CUSTOMER
Very satisfied with Norm Reeves HB. I have brought my Hondas here for years and will continue to do so.
6/20/2024
Mary O. VERIFIED CUSTOMER
Very nice helpful man
6/20/2024
Norma S. VERIFIED CUSTOMER
My service representative Tony I trust very much. Let me know when things have to be done and I feel I can go to him and ask him questions and he could give me a full explanations! Which I appreciate
6/20/2024
Vanesa B. VERIFIED CUSTOMER
Thank you very much, the service is excellent and the attention of the person who helped me was very kind and respectful. Thank you
6/20/2024
Joshua H. VERIFIED CUSTOMER
I received excellent service from Benito I was in and out very quickly. He was thorough about what had been done to my vehicle during previous services, he broke down the prices for me on a post it. He also showed me how to recalibrate my tire air pressure warning light. I’ll quickly and efficiently. The curtsy van driver was also very kind. Great all around experience. -Cynthia Romanowski
6/20/2024
Clark M. VERIFIED CUSTOMER
Extremely professional!!
6/20/2024
Natasia S. VERIFIED CUSTOMER
Excellent customer service!
6/20/2024
Linh N. VERIFIED CUSTOMER
Great customer service thanks Clayton.
6/19/2024
Nathan C. VERIFIED CUSTOMER
Benito is awesome! Got me all taken care of.
6/19/2024
William E. VERIFIED CUSTOMER
Benito always does a fantastic job and keeps us coming back to Norm Reeves Honda! Don’t know what we do without him! Thank you, Benito
6/19/2024
Richard J. VERIFIED CUSTOMER
Fast and efficient. Can’t ask for anything more. Thank you.
6/19/2024
Alberto M. VERIFIED CUSTOMER
2nd appointment within this week with service dept. Viviana advised us issues regarding our CRV. She itemized all the mandatory issues and my wife and I discussed the need to get it done . They got it all completed within the timeframe we requested . Viviana and her team mechanics took care of it. Before 3 pm she was already ringing us notify us everything has been done. Thank you so much MS V. I know we could count on you. ????
6/19/2024
Gary M. VERIFIED CUSTOMER
Even this survey won’t work
6/19/2024
Joseph J. VERIFIED CUSTOMER
Clayton rocks
6/19/2024
Anna G. VERIFIED CUSTOMER
Completely satisfied with dealer but more so with Benito. Very trust worthy and full of knowledge. He deserves recognition for service he gives each and every time.