He is the best (in customer service and knowledgeable
9/22/2024
Lien L. VERIFIED CUSTOMER
Benito is a very nice adviser, next time I will come to see him again for servi
9/22/2024
Magnus R. VERIFIED CUSTOMER
Viviana was very helpful and took care of me in a timely fashion.
9/22/2024
Theresa M. VERIFIED CUSTOMER
Wonderful customer service, smiles and happy! Very professional. Toom very good care of me.
9/22/2024
Coleman R. VERIFIED CUSTOMER
Very good and friendly service, good communication and great completion time.
9/22/2024
Margaret F. VERIFIED CUSTOMER
Benito listened to what the issue was that I encountered. He explained that different issues can cause my particular light to come on (big and small). Immediately got a diagnostic device and SHOWED me the results. No guessing. Set me up with an estimate (no added Recommended Maintenance funny business) and made sure I had a shuttle ride. When my car was ready for pick up he answered my questions about the vehicle being Smog ready. Straight forward, professional. Benito is my new service rep.
9/22/2024
Laura T. VERIFIED CUSTOMER
John ALWAYS takes care of me,fits me in for Service when needed,AWESOME GUY. KEEP UP THE TRUST I HAVE IN YOU.
9/22/2024
Jenny O. VERIFIED CUSTOMER
Benito was so helpful and informative it made me feel like he really took care of my vehicle.
9/22/2024
Nathan P. VERIFIED CUSTOMER
Ivette was very helpful and up front. She has a great handle on what needed to be done with the vehicle. She was personable and professional. I left there glad that I came to Norm Reeves.
9/22/2024
Craig S. VERIFIED CUSTOMER
Great service by Benito! Thanks
9/21/2024
Hong P. VERIFIED CUSTOMER
John is is taking good care every time II have a service here. Thanh’s John
9/21/2024
Daniel S. VERIFIED CUSTOMER
Benito and Javier are awesome
9/21/2024
Jill B. VERIFIED CUSTOMER
Ivette was great!
9/21/2024
Barbara M. VERIFIED CUSTOMER
John did an excellent job. I told him that I only needed an oil change and I didn’t want a bunch of stuff checked right now cause I was in a hurry and he did exactly that he got me out really fast. They did the work exactly what I wanted and I told him I’ll be back when I need some. I know I’m gonna need some break soon, but I have to save up for it, but I am very pleased and he did an excellent job, thank you so much, John !!!
9/21/2024
Mark M. VERIFIED CUSTOMER
Benito Torres is an exemplary individual. As a Service Advisor, Benito is very knowledgeable, straightforward and trustworthy. He is the best!
9/21/2024
Jennifer Z. VERIFIED CUSTOMER
Everything went smoothly! John was very nice and got me Ubers without me asking. He was very helpful!
9/21/2024
Charlene B. VERIFIED CUSTOMER
Ivette is quite thorough. She helped me through my service today to take care of what they could complete, and is in the midst of contacting the those taking care of the second part of my service for next week.
9/21/2024
Jenny P. VERIFIED CUSTOMER
The service was quick and the rep was very kind.
Thanks
9/20/2024
Laurence T. VERIFIED CUSTOMER
John did a very good job for us.
9/20/2024
Teva F. VERIFIED CUSTOMER
The customer service at this dealership is all time. My advisor was extremely pleasant, kind and knowledgeable.