Tony was very knowledgeable and friendly. He took the time to explain to me the mechanics of how the car battery, alternator & starter function together as one system so I could understand how the issue arised. He also explained to me in details how the diagnosis procedures and resolution.
9/18/2024
Minor S. VERIFIED CUSTOMER
Norm reeves of huntington beach did very well.
9/18/2024
Melissa M. VERIFIED CUSTOMER
Ivette is always patient and honest.she is knowledgeable and easy to work with.
9/18/2024
Suzanne H. VERIFIED CUSTOMER
Clayton was perfect! Very helpful. Kind.
9/18/2024
Trinh D. VERIFIED CUSTOMER
Excellent service
Thank you.
9/18/2024
Judy G. VERIFIED CUSTOMER
Clayton was very engaging, professional and courteous! Excellent representative for Honda!
9/18/2024
Paul G. VERIFIED CUSTOMER
Completely satisfied! I was kept informed of all aspects of the vehicle that needed to be serviced. This was all completed promptly.
9/18/2024
Richard L. VERIFIED CUSTOMER
Ivette Rodriguez
Very knowledgeable, polite, courteous, and keep you informed she’s a major asset to the service department..
Thank You
9/18/2024
Eric L. VERIFIED CUSTOMER
Thanks
9/17/2024
Ariela C. VERIFIED CUSTOMER
As always, your team is very helpful and do their best to provide me all the necessary information I need
9/17/2024
Gretchen W. VERIFIED CUSTOMER
na
9/17/2024
David K. VERIFIED CUSTOMER
Evette is a Superior Professional in all ways .
You are Blessed to have her & Keep her +
Thank you
9/17/2024
William S. VERIFIED CUSTOMER
Glad to comment. Ivette had helped me previously, so she remembers me. I'm very pleased with her kind assistance!
9/17/2024
David M. VERIFIED CUSTOMER
It’s always a pleasure to do business with Norm Reeves Honda
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9/17/2024
Linda H. VERIFIED CUSTOMER
Thank you!!
9/17/2024
Judy M. VERIFIED CUSTOMER
I’ve been going to john Le For a while, he is a great service tech. He checks all points and covers everything great employee.!!! Excellent service every time I come in there ever since I bought my Honda in 2017 I try to go to John if I can if he’s available. Kudos to Honda for taking care of good employees.
9/17/2024
Kathleen M. VERIFIED CUSTOMER
Looking forward to the survey.
9/17/2024
Doan N. VERIFIED CUSTOMER
I did make appointment at10:45am but I have to wait Until 1:45pm job done, service so bad, I been with dealer service 5 years, it is first time service Take so long hours even I did make appointment , I’m not happy please take look on your business for services
9/16/2024
Benjamin N. VERIFIED CUSTOMER
John Le is exceptional. He went above and beyond in helping me. He is quick in responding back to my messages and is 5 steps ahead. He makes the process and experience seamless. Thank you again, John Le!
9/16/2024
Sandra S. VERIFIED CUSTOMER
Ivette was so helpful, she tested my car and knew exactly what was wrong!! When I picked it up she helped me re adjust the seat !! She is very pleasant and so helpful!!! I think you should keep Ivette!!!