I used to get my Honda serviced at another location.
Now I come to HB Honda primarily because of the excellent customer service Ivette has provided me.
In addition, I have recommended Ivette to family and friends.
Ivette exceeds expectations.
9/26/2024
Marilyn Y. VERIFIED CUSTOMER
Jason took care of the issue I brought my car in for. He also helped me with a question I had regarding Apple car play.
Jason is always willing to assist me with any issues or questions I have with my car. He is the reason I bring my car for service at Norm Reeves Huntington Beach.
9/26/2024
Gordon G. VERIFIED CUSTOMER
Though service with friendly smile
9/26/2024
Kelly N. VERIFIED CUSTOMER
John was great and the whole team helped out great
9/26/2024
Nichole U. VERIFIED CUSTOMER
Clayton was very informative and spoke to me like an adult being a female you don’t get that a lo! I was very happy with his and Hondas service
9/26/2024
Daisy C. VERIFIED CUSTOMER
I appreciate the promptness and great costumer service.
9/26/2024
Charles M. VERIFIED CUSTOMER
Tires at 36 psi not 32. Service techs talk to fast for my senor ears. Otherwise very good service.
9/26/2024
Sharon S. VERIFIED CUSTOMER
Clayton did a great job on a difficult situation with my car. He was timely, polite, and made everything crystal clear! Excellent service!
9/26/2024
Samantha S. VERIFIED CUSTOMER
Benito took care of my car today and everything went perfect. I’m very grateful to him and Norm Revees Honda.
9/26/2024
Liliana R. VERIFIED CUSTOMER
Good service
9/25/2024
Joe R. VERIFIED CUSTOMER
I thought Tony provided thoughtful recommendations for the car and did not oversell services
9/25/2024
Valentino A. VERIFIED CUSTOMER
He did a great job and great customer! Thank you!
9/25/2024
Ross I. VERIFIED CUSTOMER
Benito is our go to service advisor. We have known Benito since we have had our 2006 CRV serviced at Norm Reeves HB. He is always very professional and we trust his recommendations because he is very knowledgeable. He always does an inspection of the car and asks questions about our service needs. He is very thorough and our service work was completed earlier than the estimated promise time. Benito is always helpful and personable-we enjoy the relationship that we have developed over the years.
9/25/2024
Nicki T. VERIFIED CUSTOMER
Friendly, knowledgable and car was ready exactly when promised.
9/25/2024
Wianey L. VERIFIED CUSTOMER
No comments excellent service
9/25/2024
Cynthia B. VERIFIED CUSTOMER
Always a good service team
9/25/2024
Aimee M. VERIFIED CUSTOMER
Benito should be recognized for his exemplary service and amazing kindness. He is a great employee and a great human being.
9/25/2024
Joe N. VERIFIED CUSTOMER
Very good
9/25/2024
Sam S. VERIFIED CUSTOMER
Benito was great! He was kind and efficient during my whole visit and kept me updated. At the end, he broke down my multi-point inspection and alerted me to a few things that will need to be taken care of in the future. Overall I received great care from Benito!
9/25/2024
Christian R. VERIFIED CUSTOMER
The service took way too long. Over 3 hours of waiting for a regular maintenance service is way too long