Rodney did a great job of explaining everything that was going on
2/27/2021
Garner S. VERIFIED CUSTOMER
I’ve never been disappointed with Kenosha Honda.
2/26/2021
Stella F. VERIFIED CUSTOMER
Thank You!!
2/26/2021
Suzanne G. VERIFIED CUSTOMER
Rodney Porter is a great service associate. He stayed in contact and updated me often.
2/26/2021
Patrina G. VERIFIED CUSTOMER
Joe was amazing!
2/26/2021
Robert G. VERIFIED CUSTOMER
Ok
2/24/2021
James T. VERIFIED CUSTOMER
Great experience!
2/21/2021
Dejah J. VERIFIED CUSTOMER
Very Fast Service & Great Quality! Very professional! Keep up the Great work & customer service!
2/20/2021
Stephanie J. VERIFIED CUSTOMER
Everything was great! I had to suddenly drop my car off without an appointment. Gina did a great job of keeping me informed and getting me a rental. Great job Gina
2/20/2021
Faye B. VERIFIED CUSTOMER
Outstanding service completed in a timely fashion!
I was kept updated. The cost for the repairs were specifically and accurately communicated to me. Friendly, competent, and professional staff.
2/20/2021
John C. VERIFIED CUSTOMER
Gina could not have been nicer. She explained the part that I needed and showed it to me in person. I am all scheduled to have that part replaced with my service on March 9th. And she was able to get the part covered under warranty which I really appreciated. She went the extra mile. Great job!
2/19/2021
Norma D. VERIFIED CUSTOMER
I really appreciate the service that was given to me by Gina. She's an excellent person, professional and has a great customer service. She went beyond my expectations on the services provided to me and I would loved to work with her in the future for further car services.
2/19/2021
Christopher P. VERIFIED CUSTOMER
I called several weeks ago to set up an appointment to get a new key fob. The part was ordered and I was told I would get a call back when the part came in so an appointment could be set up. I was charged for the part with the credit card I gave over the phone. No one called, I had to call back. I did so. I confirmed the part came in and set up an appointment. When my wife brought the vehicle in, she was asked to produce the receipt for the key fob which was NEVER sent to me in any form I can find. No loaner car available. Took over an hour to mate a key fob to the car. Honda of Kenosha can do better.
2/18/2021
Linda H. VERIFIED CUSTOMER
Gina was awesome!!
2/16/2021
Charles B. VERIFIED CUSTOMER
My service consultant Rodney Porter very helpful and could not have made my visit to Honda of Kenosha any more pleasant. I spoke with Rodney at length about sending my daughter in to have service on her CRV. She needs road force balancing and a four wheel alignment done. Rodney gave me advice and prices for the service. My concerns are that she would get a technician like S Hammad. When I read the report on my car after service his recommendations were to replace air filter and cabin filter, excessively dirty. I had just replaced both filters 30 days ago. To check the cabin filter you must remove the glove box. Mine was never touched. I would never send my daughter to a Honda dealership that I didn’t trust. My trust was broken when I read the service report. Shame on S Hammad for trying to sell me about $100.00 worth of parts I didn’t need. Trust is hard to earn, but can be easily lost. Charles B
2/13/2021
Gary B. VERIFIED CUSTOMER
Tire pressure light remained on.
2/12/2021
Jacob B. VERIFIED CUSTOMER
Good customer service, but my car ended up leaving in the same condition I left with it.
2/11/2021
Kelsey M. VERIFIED CUSTOMER
Gina was very helpful and highly service oriented. I believe that it is important to her that she connects with her customers on a knowledgeable and friendly level. Very pleased with your Kenosha Honda service center and staff today 2-9-2021.
2/10/2021
Maria M. VERIFIED CUSTOMER
rodney was very nice on the phone. He was understanding and reached out to me
2/9/2021
Jeremy K. VERIFIED CUSTOMER
Very professional, efficient, trustworthy and understanding