Joe is a very conscientious and helpful customer service representative. He is very trustworthy and works with the best interest of the customer while providing quality and informed knowledge in regards to what service my car needs at the appropriate times.
6/12/2022
Marco O. VERIFIED CUSTOMER
Rodney always does a great job and always lets me know about service recommendations for my vehicle. He called me to let me know that my car was going to take long to service and I was planning on waiting for my car. He immediately found me a loaner car. That’s awesome service in my book. He’s a Cubs fan too! What more would a customer want?
6/12/2022
John H. VERIFIED CUSTOMER
It’s always a pleasure to work with Samuel. He was able to help me even though locating parts is an issue.
6/11/2022
Jonathan C. VERIFIED CUSTOMER
when I brought my vehicle there for a specific reason, the first thing I was told was that the vehicle was due for some fluid changes to the tune of $500 and had nothing to do with the problems the car was experiencing. Is that a company policy or could that be done in an email or some other notification? It feels like I am getting pressured to buy something different from what I need.
6/11/2022
Marcia D. VERIFIED CUSTOMER
Thanks
6/10/2022
Roberto S. VERIFIED CUSTOMER
Rodney is the best thanks
6/10/2022
Hans B. VERIFIED CUSTOMER
Rodney and the technicians did a good job at a fair price.
6/10/2022
Doug V. VERIFIED CUSTOMER
Very happy that I didn’t have to wait long for the repair!
6/10/2022
Karen K. VERIFIED CUSTOMER
Joe Valente took good care of the service as usual.He always does an excellent job!
6/10/2022
Clinton B. VERIFIED CUSTOMER
Joe was very thorough in explaining about why the recommended service was important in the upkeep of my vehicle. Service was completed in a timely fashion.
6/10/2022
Ricardo D. VERIFIED CUSTOMER
Excellent service
6/8/2022
Anthony A. VERIFIED CUSTOMER
John was great outstanding service!!????????
6/6/2022
Pamela S. VERIFIED CUSTOMER
Got the vehicle home ended up with a big pool oil underneath it From the differential
6/5/2022
Stacy K. VERIFIED CUSTOMER
Rodney was great. My concern is the service manager I originally spoke to when I called. My rear view mirror was loose, again, after I’d already had my vehicle in for the same purpose. After I was asked “When can you bring it in?“ I said. I could bring it in the next day but had to be to work by 7:40. I asked if I could just drop it off at 7:15 so I could be to work on time. (remember this issue was a safety matter as I could NOT use the rearview mirror thus not able to check behind me). I was told no. He couldn’t accommodate my 7:15 but could do 7:30. I cant make it to work on time, so I had to say no. Then was told I’d need to wait 3 days later until Friday. Not very accommodating for an issue I’d ALREADY had my vehicle in for. I don’t feel I was being unreasonable in my request for 7:15. Plus he was cold, rude and dismissive when he should’ve apologized for my inconvenience of having to return (30 min from my home) for a repair that had already “been addressed.“ Rodney was great and always is! I’d rather deal with him at all times!
6/5/2022
Jose R. VERIFIED CUSTOMER
Rodney was great
6/4/2022
Paul Y. VERIFIED CUSTOMER
Joe was helpful explaining the issues with my van and keeping me updated with next steps.
6/3/2022
Juan G. VERIFIED CUSTOMER
Fue un servicio de atención esmerado, rápido y eficiente.
6/3/2022
Matthew S. VERIFIED CUSTOMER
Joe is always a pleasure to work with.
6/3/2022
John B. VERIFIED CUSTOMER
Joe is extremely professional and someone I can trust to obtain the best care for my car. I would recommend him to anyone at any time.
6/3/2022
Dylan C. VERIFIED CUSTOMER
Kept my car the entire Memorial Day weekend, didn’t fix my issue. My wheel is still making a loud high pitched noise, it’s possibly even worse. Couldn’t even get my name right after being corrected, Left a key for a CRV in my cup holder, kept trying to talk me into every other service in the book even though I brought it in for a specific problem, which again never got fixed.