Joe provided professional and courteous service in a very friendly manner. Provided time and cost estimates slightly exceeded.
6/30/2022
Kirstin H. VERIFIED CUSTOMER
Yes!! I felt my visit was extremely happy visit and I felt very welcome!!
6/30/2022
Kim M. VERIFIED CUSTOMER
Sam made sure all issues were resolved before sending me off. He had me ride with the mechanic to point out the noise I was hearing. The mechanic was so polite and thorough. When it was time to check out , I asked if I could purchase a car wash (since I didn't purchase from that specific dealership) and sam said we already washed it for you. I was blown away by not only how thorough sam and my mechanic were, but by both of their kindness and professionalism. I wish tge dealership would have matched the price I got at tge dealer in Illinois when I purchased my pilot, but I understand. I would give 10 out of 10 to all of the people that helped me that day. ! Thank you!
6/29/2022
William N. VERIFIED CUSTOMER
Joe was extremely helpful. Having a 1-year old Honda Civic, I had some maintenance questions, which Joe helped me with. He took the time to thoroughly answer my questions, and provided a schedule to help me going forward.
6/27/2022
Jeff H. VERIFIED CUSTOMER
Joe is great! I take my Acura to your dealership because I enjoy working with Joe. He always takes care of me and my vehicle. He is very knowledgeable, personable, and has great customer service skills! Joe is truly an asset to Honda of Kenosha!
6/27/2022
Erica D. VERIFIED CUSTOMER
Always the best service at Honda of Kenosha!
6/26/2022
Lisa B. VERIFIED CUSTOMER
We waited 2 hours for a scheduled oil change and was told it took long because of a special tool needed to do an oil change on a Toyota. Which I thought was odd because when you schedule the service online, you put in what kind of vehicle you have. The guy also told us to call ahead of time next time we need an oil change because “we aren’t a Toyota dealership.” Why sell used vehicles that aren’t Honda if you can’t service it?
6/26/2022
Randall S. VERIFIED CUSTOMER
Very satisfied with the professionalism and courtesy we received while our cars were being serviced. Thank you Samuel
6/24/2022
Meghan T. VERIFIED CUSTOMER
Great service as always
6/24/2022
Lynne J. VERIFIED CUSTOMER
We were not happy customers because of the A/C problem with our 2017 CRV. Sam listened with calmness to our complaints and frustration over our extreme disappointment with Honda. Very professional.
6/23/2022
Ronald B. VERIFIED CUSTOMER
Joe Valente is a real plus to your dealership. I wish we could clone him!!
6/23/2022
Hamilton H. VERIFIED CUSTOMER
That was more than one question
6/22/2022
Anas A. VERIFIED CUSTOMER
Thank you Sam for taking care of our needs!
6/22/2022
Mildred A. VERIFIED CUSTOMER
We're glad Allan is back on the Honda of Kenosha team. He is a very personable, professional and knowledgeable Service Advisor.
6/22/2022
Kimberly S. VERIFIED CUSTOMER
Rodney was great from start to finish.
6/22/2022
Patricia G. VERIFIED CUSTOMER
Joe V was great. You can call me to why I wasn't completely satisfied.
6/21/2022
Robert W. VERIFIED CUSTOMER
Whoever did m vehicle put 40psi in each tire where it should only be 33psi, even though it was higher the warning light came on, of course after I was already driving home. Had to let air out of each tire and recalibrate the system. Makes me wonder if the mechanic didn't do other things right!!
6/20/2022
Peter P. VERIFIED CUSTOMER
Great job as usual
6/19/2022
Domingo R. VERIFIED CUSTOMER
Joe was great!! Detailed and prompt!
6/17/2022
Jim H. VERIFIED CUSTOMER
joe was great. polite and knowledgeable. i got good advice beyond what i came in for.