Joe V. Always gives me great service. He tells me what I need to do today and what can wait till my next visit. I always trust him with my service for my honda hrv.
1/7/2026
Karen C. VERIFIED CUSTOMER
Everything was good
1/6/2026
Lance O. VERIFIED CUSTOMER
The only thing I found odd was when I asked them to check rear differential I was told that there is only a drain plug and would have to change out the fluid? If I am correct, on a 2007 Honda CRV there is a drain and a fill plug. Other than that service was good.
1/5/2026
Michelle S. VERIFIED CUSTOMER
He was very understanding of my situation with my unexpected car issues. He was willing to work with me to make sure the car was safe again. Grazie’ Giuseppe!
1/4/2026
Milton T. VERIFIED CUSTOMER
Great service as usual
1/4/2026
Chris M. VERIFIED CUSTOMER
I brought my original Ridgeline grill in to be installed replacing an accessory HPD grill I had installed at the time of purchase. I was disappointed that Honda didn't realize I didn't have all the parts for the install up front and was charged ~ $250 for labor performed.
1/4/2026
Josiah H. VERIFIED CUSTOMER
He was really fast and professional. Helped me get in and out faster than expected! I highly recommend him to anyone.
1/2/2026
Denver W. VERIFIED CUSTOMER
Great place to take a car for service, friendly and knowledgeable staff. work was done in a professional and timely manner.
1/1/2026
Kattie C. VERIFIED CUSTOMER
Thank you ????
12/31/2025
Arcelia T. VERIFIED CUSTOMER
Que di muy bien gracias por su servicio
12/31/2025
Natalie G. VERIFIED CUSTOMER
I was schedule to come back for new tires but somehow they marked up the repair by adding on upper ball joints. Went to a different place and they did not mention any ball joints issue. They replaced the tires, did alignment and even took off the 2% surcharge that you pay when you use a credit card. Even got better tires than they wanted to give me for less price.
12/31/2025
Catherine M. VERIFIED CUSTOMER
Great service and comfortable facilities
12/31/2025
Sarah H. VERIFIED CUSTOMER
Joe was great, but whoever I spoke to when I called to schedule said there was an autobutler appointment available when there wasn't actually. So maybe customer service/receptionist needs to send those calls directly to the service department.
12/30/2025
Allison P. VERIFIED CUSTOMER
I worked with Joe (not Sam) during my last visit . . . always a pleasure. Rating = 5
12/30/2025
Eugene I. VERIFIED CUSTOMER
Joe had the shop do more than I expected and had me out in an hour. Thanks Joe
12/30/2025
Gerald B. VERIFIED CUSTOMER
Honda's service technicians are very professional.
12/30/2025
Christopher N. VERIFIED CUSTOMER
Sam is a great service tech
12/30/2025
Cary K. VERIFIED CUSTOMER
Rodney was great. Called me to tell me what was wrong w/my vehicle & gave me an estimate to fix over the phone. Also had the starter “button” replaced. The price was very reasonable for a dealer as I was in a pinch bc I was traveling through Kenosha. I had to catch a flight and they kept my car for an extra week for me to pick it up. Because of the Christmas holiday approaching, I wasn’t sure they would get it done by the time I returned a week later. Pleasantly surprised that it was done within a few days.
I drove back to Chicago with no issues this evening. Would definitely come back for scheduled service. Far better communication and didn’t feel like I was being oversold on non important issues.
5-star Review*****!
12/30/2025
Matt H. VERIFIED CUSTOMER
I always work with Sam and am always satisfied with the service I receive.
12/30/2025
Laura Y. VERIFIED CUSTOMER
Rodney is a great service advisor. He explains things so I understand it and also gives me reminders on when service will be due. That is helpful to me.