Had a great experience. Hiram was very nice and provided good service.
3/12/2023
Dominick C. VERIFIED CUSTOMER
5 *****s out of 4
3/12/2023
Donna V. VERIFIED CUSTOMER
Courteous and timely service.
3/10/2023
Jeffrey D. VERIFIED CUSTOMER
Savannah was good in what she was doing. However, I asked a male service representative,the one whom escorted to the cashier, a question pertaining to a service I paid for, after fumbling in his response it became clear he did not know the correct answer. Unfortumately, instead of seeking it out he fabricated one. A passing service tech provided the correct answer. His actions concerned me about the truth worthiness of Murphy Ford service department.
3/7/2023
Vincent T. VERIFIED CUSTOMER
The service team was awesome, they were very helpful.
3/5/2023
Chuck K. VERIFIED CUSTOMER
Very friendly and the repair was handled quickly.
3/4/2023
Thomas B. VERIFIED CUSTOMER
GREAT CUSTOMER SERVICE SKILLS
PLESENT GREAT JOB SAVANAH
THANKS FOR YOUR HELP
3/3/2023
Richard O. VERIFIED CUSTOMER
It was worth the wait
3/3/2023
Theresa S. VERIFIED CUSTOMER
I appreciate that Murphy Ford is trying to do a better job providing services to customers. I am happy to provide feedback at anytime, as I have outlasted most of your service department employees.
3/2/2023
Reginald N. VERIFIED CUSTOMER
Thank you very much.
3/2/2023
Valerie A. VERIFIED CUSTOMER
To long of a wait.
2/28/2023
Marquerite O. VERIFIED CUSTOMER
Hiram was friendly and very efficient. fine representative of ford employees
2/26/2023
Daoud S. VERIFIED CUSTOMER
Good job
2/25/2023
Tonia W. VERIFIED CUSTOMER
The current service was fine. The service prior to this was very disappointing. I was not have never formed a wet service will be provided or when. Then I was asked to pay more of the deductible that was due. Also, your workers left, without telling me that my work would not be completed that day.
2/23/2023
Latisha B. VERIFIED CUSTOMER
I have 2019 Transit Connect I use it for work it's been to mupphy Ford service shop 3 time I had to spend money on a rental car because they can never fix my van right ugh.....****
2/23/2023
Richardson L. VERIFIED CUSTOMER
My vehicle was held for over 8 hours just to replace the front brakes. Though the customer representative was very nice, I did not receive a call concerning other repairs that I needed until I called to see if my vehicle was ready.
2/22/2023
Natalie N. VERIFIED CUSTOMER
Please dont call me. I asked for what i needed and Murphy is the worst! I will say the best part of the experience was Savanna and Len at the service desk. They were excellent and did all they could. Unfortunately in the end the experience was disgusting, sent me off with a car not fixed 3 times!!! Oh you need a new engine... but come get your car!!!! Seriously?? Do they actually hear what they are saying? And acted like it was ok and safe to drive. I left, unsafe, and needed it **** towed!!! Assholes dont even have a dam loaner car so I could leave my car. But that actually worked out for the best, i would never want them trying to put a new engine in!! F them
2/22/2023
John M. VERIFIED CUSTOMER
Great service!!!
2/22/2023
Thomas C. VERIFIED CUSTOMER
Service was done in an excellent manner. The waiting time was short.