Pulled into my driveway after having Lindquist Ford service my vehicle to find a significant oil spot under the truck and running down the under carriage. Popped the hood to find more oil residue. The dipstick was discovered not fully re-inserted and secured. This is the second event I have had with this service department in roughly a year and a half. The last event the lug nuts was not properly secured after a tire rotation resulting in broken studs.
Definitely do not appreciate the oil spot in the driveway and questioning other work done on the vehicle. Disappointed and losing trust in service.
5/15/2026
Ron L. VERIFIED CUSTOMER
I may be looking for a car next year.
5/15/2026
Gene F. VERIFIED CUSTOMER
Dustin was very welcoming and cordial and a great asset to the service department. I was very happy that the wait time was less than I expected. Pleased all around.
5/15/2026
Char L. VERIFIED CUSTOMER
Originally came in for an oil change and tire rotation. However when picking truck up I was notified they did not do the tire rotation because they need me to stop and get 24 lugnuts that Lindquist only carries 2 pc lugs. I come back with lugs to be told wrong ones,( even though she is on the phone telling autozone which ones I need) n buy their 2 pc ones, what?? Why didn't they do this the 1st time I was in?? Not happy with the service I received.
5/14/2026
Bi State. VERIFIED CUSTOMER
Still having problems with the radio. I was told the last time that the radio would need a new Audio Control Module (ACM).
All they did once again was try to update the software, and reprogram the radio. Half way home from the dealership the radio froze up once again. Reprogramming it didn’t work the last time I don’t know why this was tried yet again. Very frustrating
5/13/2026
Patty T. VERIFIED CUSTOMER
Dustin and his team did a great job with my vehicle. They were friendly with good advice.
5/13/2026
Mark S. VERIFIED CUSTOMER
Everything great!
5/12/2026
Joann G. VERIFIED CUSTOMER
Very efficient service
5/12/2026
Megan C. VERIFIED CUSTOMER
Dustin is always a pleasure to work with!
5/12/2026
Colleen O. VERIFIED CUSTOMER
Dustin is very pleasant, personable, professional & thorough. I really appreciate the service provided. The courtesy car wash was a huge bonus too! I know the people are genuine, take good care of my vehicle & all of the above mentioned is why it’s worth the trip to keep coming back. Thank you!
5/12/2026
Ray F. VERIFIED CUSTOMER
Great service!
5/10/2026
Jim C. VERIFIED CUSTOMER
Excellent service. Friendly staff.
5/10/2026
Mary B. VERIFIED CUSTOMER
Excellent care was given.
5/8/2026
Dan S. VERIFIED CUSTOMER
Fast, professional and friendly as always!
5/7/2026
Amy S. VERIFIED CUSTOMER
Thank you for the great service
5/7/2026
Susan M. VERIFIED CUSTOMER
They were very nice. Got the job done quickly
5/7/2026
Vicki A. VERIFIED CUSTOMER
Timely & detailed attention to my car. I really appreciate the car wash that you add to the routine service! It keeps me coming back!
5/7/2026
Thomas S. VERIFIED CUSTOMER
This was best service appt I’ve had. Record time, very efficient