Lindquist Ford Auto Repair Service Center

Upon arrival exterior of vehicle was still dirty , was told car wash was down even though cars were coming out of the service station clean . No big deal John Cooper offered to wash it , I passed knowing I could take it straight to my car wash . However after fursther inspection of my new bedliner I was noticing the bed liner was dirty with a haze of dirt oía brown film . I thought to myself if the couldn’t wash the truck probably couldn’t spray out the NEW liner . I would have thought we would notice that and at least wife down with a damp rag .? Not to mentioned I wondered how thorough the bed was cleaned out before the liner was installed . My concern is the longevity of the bed liner and if proper preparation was done before the liner was installed. Upon departure to leave I was get an alert on the dash that the tailgate was ajar . After multiple attempts of trying to shut it and manipulate the new cover that was installed I had no luck . I contacted Mr . Cooper and let him know of the tailgate issue and he assured me that was an easy fix when I bring it back in to have a scratch removed . Agsin , I’ve had a great experience EVERY time with Lindquist but alittle frustrated . I was “excited “ to come pick up my nice, “clean “ , brand new truck that was having a few bells and whistles put on it . To say the least I was disappointed. I’m not to dam picky . The combination of the truck, not being washed the bed liner being dirty with a film on it, and the topper giving my sensor an issue. All of those things at once kind of left a bad taste in my mouth.. Agsin not the end of the world, I’ll definitely be back to see Cooper in the future and would recommend him to anyone but a little more attention to detail, especially with that sensor that’s something that should be checked before the truck comes out of the shop, knowing that this could be an issue and again a brand new bedliner should not be dirty on the inside I should not have to wash it and it should be nice to pull up to a nice white truck not the same dirty one I dropped off.

Michael did an outstanding job. He explained what testing was necessary and my options based on what was found. He made a stressful situation less so. One of the best service reps I've dealt with. I also want to thank Lindquist for getting my vehicle serviced last minute.. I was very pleased with how everything turned out

Friendly and fast service.

Everyone on the Lindquist service dept team is wonderful. Tim who guided me into the service bay and gave me a ride home while my car was serviced and then took me back when it was finished was so friendly and nice. I was told the work on my car could take most of the day but it was finished way before I expected…a nice surprise. Dustin called me to suggest a new air filter and told me the price to which I agreed. He let me know I may need new tires at some point but didn’t push me to get them yet. I truly appreciate the honest and friendliness of this team!!

I'm very confidence that Dustin and the Lindquist Ford team will keep my vehicles running at their best.

Dustin did a great job.

Haley Huebner is always friendly and always willing to help. Great customer satisfaction from Haley.

Michael was very helpful, welcoming, and professional. He kept me updated on the progress o the service of my vehicle. He made us feel very comfortable and he was very professional and i would recommend him to others for managing their service needs.

Very good dervice

Haley did a great job. The rest of the staff did great also.

Dustin was great . The primary issue was resolved but a secondary issue was created. The mechanic put a SPST relay in slot 69 which controls the rear window slider. With a SPST relay in that spot it only opens it doesn’t close. He must have been swapping relays around to test them and did it by mistake. It appears relay 70 should have had the SPST relay this is the spot for cooling fan 1. Relay spot 114 for cooling fan 2 was reported to get a new SPDT relay which did resolve the issue I was having.

Yes very satisfied with the service - however I would have much rather been able to write a check for the bill than have my credit card charged and because of the service fee I would have saved myself $6.71, might not sound like a lot but over time it adds up. Needless to say if that is the only option is to provide my credit card to make a payment I will seek other options. I have become hyper aware of how lost cash adds up because of these types of charges and the reason I pay cash or write a check.

Good job! Thanks!

I always get good service lindquist and Haley are ???? Well done!

The mechanic was knowledgeable and explained the procedures.

My LED lights were placed back in the position I had them. From what I could tell the A pillars covers have a noticeable cap now compared to the condition prior to the work performed. This is most likley due to the manufacturing build quality not the technicians.

I always appreciate the thoroughness of the check up for my car and the care of Haley and her crew.

Always confident with your service department techs and personnel. Dustin ensures my fears of broken parts on my vehicle are repaired! He listens and proceeds to always corrects the issue(s).

Noah, Thank you for very much for your thorough expertise. We truly appreciate your idea of not giving up until you find any problems if they are there. Wazny

I scheduled the maintenance online saying in the form I wanted the work quoted to replace my rear seat monitors to be replaced. I followed up with a call two days later to confirm the part was ordered. Neither message was communicated to an actual service tech so the part as not ordered and the purpose of the appointment could not be done. This the second time I have tried to communicate more information in the online web scheduler and it not be visible to the service tech. I cannot call during the day to schedule maintenance most days so I use the online scheduling tool but I am wondering if I should be looking elsewhere since it only seems to be good for scheduling oil changes Kirsten G