Great service, professional staff, quick turnaround on warranty issues.
5/15/2025
Elise B. VERIFIED CUSTOMER
Leslie was so pleasant and nice! She is the sweetest service associate I’ve had in the last several years of having an account with Toyota! I hate that the cost of the service has gone up so much but I am satisfied overall.
5/15/2025
Marcus F. VERIFIED CUSTOMER
The team at Hampton is truly professional in every aspect of the word PROFESSIONAL!
5/14/2025
Lai L. VERIFIED CUSTOMER
Lai L
5/14/2025
Helen U. VERIFIED CUSTOMER
Mr Nelams worked the schedule so we could address our needs before immediate travel and during that time I experienced a family emergency. When I lost my wits, I placed my phone on the service desk and looked to Steven for comfort. He encouraged me to rush to the ER, assuring me that we could conclude our business afterwards. Shortly afterwards, Mr Nelams went so far as to deliver my phone to me while I waited for news at the emergency room across town!
His cheerful demeanor, organization and his ability to get things done have always prompted me to seek him out! Now I have an even deeper appreciation of him!
My advice would be to keep him and celebrate him at all costs!
5/14/2025
Magdaline W. VERIFIED CUSTOMER
It’s always a pleasure to be greeted by Steven… His friendliness, wonderful personality, and willingness to help is exceptional.
5/14/2025
Heidi F. VERIFIED CUSTOMER
They were able to move my time up and got me out in a quick timely fashion. Randy explained everything and told me about things I might need for the next service.
5/14/2025
Jenenetta W. VERIFIED CUSTOMER
Steven was informative, helpful and pleasant.
5/14/2025
Jeffrey L. VERIFIED CUSTOMER
Truly, it is always a pleasure working with Leslie. Her professionalism, punctuality, and ability to address issues stand above many other others
5/14/2025
Keith P. VERIFIED CUSTOMER
The servit's always excellent. Excellent employee always very professional.
5/13/2025
Kevin R. VERIFIED CUSTOMER
Great service, thanks Dulsey Sonnier
5/13/2025
David L. VERIFIED CUSTOMER
Randal was a pleasure to deal with. He provided excellent service and support.
5/13/2025
Lynda H. VERIFIED CUSTOMER
Always exceptional efficient service. That’s why I choose to drive over all the way from Lake Charles!
5/13/2025
Allen S. VERIFIED CUSTOMER
Really all around good guy and very helpful to me at ever visit.
5/13/2025
Walter Sibille. VERIFIED CUSTOMER
Again, between Dulsey and Mr. Trahan both went above what was expected to ensure customer satisfaction. Both are a huge asset to the Hampton team.
5/13/2025
Debbia F. VERIFIED CUSTOMER
Told me it would be a 3-hour job which ended up taking the whole day they did not fix the car at all said it was fixed told me they put me in a rental it wouldn't be responsible for nothing but wanted me to sign papers that I would be responsible for everything so I did not take your car my car better be first in line in the morning and get done in three to four hours like they said it would be thank you
5/13/2025
Norielkys Z. VERIFIED CUSTOMER
Very good
5/12/2025
Susan N. VERIFIED CUSTOMER
My car was squeaky clean and shiny. Well done, Trent!