Friendly and very helpful. Was able to get me in for service quickly.
3/5/2020
Michael M. VERIFIED CUSTOMER
You left a valve stem cap off
the rt. front wheel. Otherwise it was fine. Thanks Mike
3/5/2020
Gary M. VERIFIED CUSTOMER
We prefer to feal with Will Cardenas as he has been taking care of us for years. It's nice to have someone you can count on.
3/5/2020
William D. VERIFIED CUSTOMER
Thanks for all your help!
3/5/2020
Peter B. VERIFIED CUSTOMER
He did an amazing job getting my car in the very next morning. He said that they only had one tire in stock and told me that he would make sure that he would hold it for me and I truly appreciate that. He was a absolute professional and I was very happy to have talked to him.
3/5/2020
Darrell H. VERIFIED CUSTOMER
William is very professional at his work and seems he cares about the customer.
3/5/2020
Judy S. VERIFIED CUSTOMER
Miguel is a very pleasant person/service rep.
3/5/2020
Alan C. VERIFIED CUSTOMER
Matt Sahota and the Men in the Service Department and Parts are TOP NOTCH!
3/5/2020
Jeremy D. VERIFIED CUSTOMER
Thanks for the fast service!
Jeremy
3/5/2020
Curtis W. VERIFIED CUSTOMER
Great staff
3/4/2020
Stacy L. VERIFIED CUSTOMER
Dallas helped me with my battery. He has helped me with previous repairs as well. I feel he goes the extra mile to help which I appreciate so much. I used to have Will help me, but Dallas is much friendlier and explains everything to me.I will definitely use Dallas as my point of contact. Good Job Dallas and thank you! Two thumbs up!!
Stacy L
3/4/2020
Lisa N. VERIFIED CUSTOMER
Miguel was very friendly and I was pleasantly surprised with the time that I was in & out.
3/3/2020
Carole T. VERIFIED CUSTOMER
thank you for looking at battery problems and not charging me!
3/3/2020
Janice E. VERIFIED CUSTOMER
Will is great to work with always helpful and knowledgeable.
3/3/2020
Lori H. VERIFIED CUSTOMER
Will Cardenas is an exceptional Service Advisor. I have been using him for many and will continue to rescind him to my friends and family!
3/2/2020
Jo V. VERIFIED CUSTOMER
William Cardenas provided excellent customer service with all my vehicle needs. He demonstrated professionalism & integrity while representing Toyota with high regards. Thank you.
3/1/2020
Kelli E. VERIFIED CUSTOMER
Kyle was funny and completely professional!!! Thank you!!
3/1/2020
Therese S. VERIFIED CUSTOMER
Will is always amazing!
3/1/2020
Lakhwinder . VERIFIED CUSTOMER
Your employees can be a bit more courteous toward customers. My 2019 RAV 4 driver side car seat has been faulty. It’s the second time I had to get it fixed and it has not been a year yet. The people at front spoke to me like it was my fault that it broke down. When I asked how does the warranty works on car seats and Instead of giving me straight answer I was told “it depends whether outside force is the reason of the fault”. I said ok what if it breaks down again like how it did twice cause all I did was adjusting my car seat. I was told again it just depends. Honestly why would I break my seat on purpose. I weigh under 175 pounds so definitely not my weight causing the problem. I hate to go back and deal with this rudeness and waste my time. Time is valuable and if someone is brining their car to the dealership they are not happy especially when the car is not even a year old. I just hope I won’t have to go back again.
Thank you
3/1/2020
Thomas S. VERIFIED CUSTOMER
The wait was too long for an oil change!! Had an appointment at 11:30am and was there until 2:30pm!! Other than that, everything else was ok!! Thank you!!