I was satisfied that they had my tires in stock and were able to fit me in this morning
4/2/2019
Leroy M. VERIFIED CUSTOMER
Kyle Jones took care of us and we were very satisfied.
Since we live far away we must wait for our car and we mentioned a previous time we were left waiting for over an hour after the car was finished. Kyle made sure that did not happen again this time.
He also explained the work done and the fact no other items were now due.
We give Kyle a plus for his help
3/31/2019
Dennis D. VERIFIED CUSTOMER
I'm very satisfied with the service and with the service tech
3/31/2019
Sunny J. VERIFIED CUSTOMER
Matt always gives 100%
3/30/2019
Sita D. VERIFIED CUSTOMER
We were taking care good
3/29/2019
Joseph P. VERIFIED CUSTOMER
Dallas is always quick and efficient, and takes care of our vehicle.
3/29/2019
James S. VERIFIED CUSTOMER
Dania dallas and Manny were amazing I loved the custmor service and I had a great experience thank and I will bring my car there from now on
3/29/2019
Kathryn G. VERIFIED CUSTOMER
We had an appointment and was quoted a 1 hour wait time. It took over 2 1/2 hours to do a simple oil change.
3/29/2019
Barbara R. VERIFIED CUSTOMER
As always I was very happy with service and the way i was treated frm start to finish. Thank you.
3/28/2019
Howard L. VERIFIED CUSTOMER
Called in for a service Tuesday , got the 2:00 pm appt.Waited in your lounge area 1-1/2 hours a short wait..Wade the Service Managerand his team all seemed happy.Greetings etc. .TV on the Food Network nice "Neutral" touch on our political environment.All was good. Service etc good car wash.etc
3/28/2019
June O. VERIFIED CUSTOMER
Very helpful to me. Appreciate what he did.
3/27/2019
Judith H. VERIFIED CUSTOMER
There’s NO OTHER DEALER FIR ANY CAR I OWN THAT I WOULD RATHER GO TO FOR MY SERVICE
3/27/2019
Martha M. VERIFIED CUSTOMER
I asked about an issue I’m having with the audio system and it was not addressed.
3/27/2019
Donald W. VERIFIED CUSTOMER
I called originally to find out if my tire rotation was covered by purchasing my tires at Toyota and they told me it was covered. However, after the service the were going to charge me $29.99 so I inquired again as to whether the service was covered by the purchase of the tires. Then she came back with a $0 bill. It was just an inconvenience while being the with my 2 year old to have tti wait even longer to get the bill rectified. Once I got home I realized I didn't put my floor mats back so I went to the trunk to retrieve them since that's where I normally find them after a service. They're not anywhere in my van and the service team so far has been unable to find them.
3/27/2019
Nicolas W. VERIFIED CUSTOMER
Well done
3/26/2019
Ronda C. VERIFIED CUSTOMER
Service order shows that the freshener for cabin air was asked to be dispensed but it was not done. Just filters changed. I wasn’t charged for service, however when asked for something I would like to see it completed. Not service writers fault. It was technician who completed job who didn’t read order correctly and complete desired service.
3/26/2019
Richard M. VERIFIED CUSTOMER
Dallas takes good care of us every time we're there
3/25/2019
Patricia G. VERIFIED CUSTOMER
I have nothing but good things to say about William C. He is very professional, & made sure he answered all my questions. He is very kind individual & I appreciate that appreciate that. I have had 5 Toyota’s !They are Great cars. I won’t drive anything else. I trust this dealership with all my needs.That’s why I keep coming back.Keep up the good work! Thank you
3/25/2019
Ann P. VERIFIED CUSTOMER
The maintenance message is still on.
3/24/2019
Maria P. VERIFIED CUSTOMER
I had asked to have my vehicle washed and it was not, and the reminder of when next service is due was not replaced. Seems like the people doing the actually service we’re not very thorough. The old one is still stuck on the inside of the windshield. Makes me wonder if the complete service due today was actually done. No need to call me; I just think it’s important that you know.