Service seems to be improving. It was a much better experience than the last two times. The last two times I waited for 3-4 hrs both times with no courteous updates. Please bring back your customer service from 2018 when I first started using your location.
2/29/2020
Billie S. VERIFIED CUSTOMER
Quick and pleasant
2/29/2020
Cheryl N. VERIFIED CUSTOMER
Very happy. Short wait and helpful techs.
2/29/2020
Joann S. VERIFIED CUSTOMER
My name is Jerry, husband of JoAnn. I had the pleasure of having Matt as my service agent. Everything aspect of service performed on my vehicle was as he informed me. His recommendation for needed repairs were items needing to be accomplished, no exaggeration, simply professional advice.
Matt **** is a credit to his profession and to Yuba City Toyota.
2/28/2020
Lyle N. VERIFIED CUSTOMER
Everyone was great, thanks!!
2/28/2020
Susan S. VERIFIED CUSTOMER
Matt was helpful in getting my issues taken care of and offered me transportation instead of waiting.
2/28/2020
Pat H. VERIFIED CUSTOMER
Ok
2/27/2020
James F. VERIFIED CUSTOMER
Dallas was rude and lacking in customer service skills. Dallas told me the customer is not always right
Didn't return my call. Told me this is how it is. Also he told me my truck is old and this why it not dependable. I was shocked and will never have service done here again.
2/27/2020
Tamira A. VERIFIED CUSTOMER
Great help and great costumer service! Definitely answered all of my questions and concerns!
2/27/2020
Jeremy H. VERIFIED CUSTOMER
Kyle is great and I have always appreciated the personalization and professionalism that this dealership provides.
2/27/2020
Shelley D. VERIFIED CUSTOMER
EXCELLENT SERVICE
2/26/2020
Aaron H. VERIFIED CUSTOMER
Thank you for being fast and fixing my truck at the last minute. I dropped my truck off Monday afternoon and they had it fixed by Tuesday morning.
Thank you
2/26/2020
Dixie G. VERIFIED CUSTOMER
Will was an excellent representative of Toyota YC. He met my car before I even got out & read the odometer. Another nice thing; when my car needed a filter, he came over to where I was sitting & reported the need. Very quiet & personable...nice! Thanks, Will!
2/26/2020
Brenda P. VERIFIED CUSTOMER
Dallas is awesome. Pleasant. Thorough.
2/26/2020
Zolia M. VERIFIED CUSTOMER
The service wa ell do e but there is a new light that appear that es not before
2/26/2020
Eric F. VERIFIED CUSTOMER
Couldn’t have been more convenient was really satisfied thank you Toyota dealership
2/25/2020
Daniel . VERIFIED CUSTOMER
Kyle was extremely knowledgeable and helpful as my service technician. Thanks again!