Spreen Honda Corona Auto Repair Service

Alec was one of the most nicest person and gave me every detail about what service will be done to my car. One of the best service i have ever had. Every employee should be like alec.

Your recall request stated one hour service required. It was two days to return the car, and three trips to and from your location. I will definitely try the Riverside store next time.

Jason kept us informed the whole time of what was being done, when our parts arrived and when our car was ready for pick-up. As usual great job honda.

I have been helped by Ron for over eighteen years now. He's been nothing but helpful and professional for every one of those years. Him, and this service department are why I've stayed at Honda Corona for more than twenty years.

I have been a loyal customer of Honda Cars of Corona (and Honda in general) since 2014 to service my cars. I first took my Civic, and later in 2017, when I purchased my accord, I took it there as well. I am honestly shocked at the poor customer service I received earlier today. I arrived at the dealership at 8:54am for a simple oil change and didn’t get my car until 1:00pm. I’m still in disbelief that it took a whole 4 hours for me to receive my car, especially when I was originally informed that it would take anywhere from 1- 1 1/2 hours. I signed the paperwork and said I would be in the waiting room. When I arrived to the waiting room, there were already people seated and more individuals filtered in minutes later. I’m well aware that Sunday’s are busy days...but as hours went by, I witnessed EVERY SINGLE PERSON who arrived after me go to the cashier’s office, pay for their service, and be sent on their way. There was a long period of time where I was the only one waiting. At that point, something felt off and I went to the cashier’s office to inquire about my car. The ladies working behind the desk were even surprised that I had been waiting that long, they knew something was wrong. AN OIL CHANGE AND TIRE ROTATION SHOULD NOT TAKE FOUR HOURS. In the end, I was just told that there was a high volume of people getting their oil changed today, and mine just happened to be pushed back “for some reason”. Yes, I was given an apology, but that doesn’t give me my time back, or make it right. I’m willing to spend a little extra to get my car serviced at the dealership, and with that, I expect professionalism and efficiency. Today, I was failed in both aspects. Please find a way to make this right.

Yonic was the best. Polite, professional, efficient.

Gilbert was friendly, professional, helpful and a joy to work with

Yonic was great, he explained everything in detail and had has a great personality for this job. It was a pleasure dealing with him!!!

Thank you. Service was prompt.

Thank you Alec. You where very helpful and had me in and out in a timely manner. I also like how you went over things with me when my job was done. Thank you again Alec see you next time.

Paul was very helpful!

Gilbert was very friendly, helpful.

I came to fix my air conditioning after sitting there for 3 hours telling to come back on Tuesday Not even offering a rental or shuttle service Not happy at all

Alec was very pleasant from beginning to end.

Yonic provided excellent service and provided great recommendations.

I always have great service when I come here. Thank you!

Excellent job!! Very professional

awesome service (:

Vivian helped me see that the battery was under warranty. She was very welcoming and friendly. I was very satisfied. I also wanted to thank Victor the driver for the shuttle. He was also very friendly. I look forward to dealing w/Honda of Corona in the future. My day turned out great in the end because of workers like Vivian and Victor.

Yonic listened to my questions and concerns and provided honest professional information/answers regarding my vehicle.