Spreen Honda Corona Auto Repair Service

He is very polite and caring.

Juan was very professional and personable. I felt very comfortable working with him. The service on my vehicle was done in a timely manner and delivered as promised. Thank you!

Your text message said give us 15 minutes so we can wash your vehicle and you did not wash it.

Always great service

Excellent Customer Service

I was totally satisfied with my service rep.. Eric Tecontero

Juan kept me updated on repairs and was very pleasent in his service and manners. Good job.

Jason was excellent in explaining everything for me. I got my service done and very happy with his service. Jason is the man.

Plying games in pricing the service I had another problem with my car I hear sounds every time I brake they refuse to look at it thay said only change oil this time I'm not expecting any good things from you guys I believe you all corrupted.

Jason, was very polite and was able to resolve our car issue

Andrew Ruiz was extremely helpful and super nice! Amazing customer service!

Andrew was the most energetic, helpful advisor I have ever had help me. He is the definition of great service. The Best!

Eric was respectful this time, even though he kept calling me Diane instead of Denise. The sales manager however stood right beside me in the waiting area outside the sales office and spoke to a friend, both without masks. I asked about this, and he replied, "I'm talking to my friend" as if this is a reason to not wear a mask. He did not show concern for why I was asking about masks as we are in the middle of numbers going up daily due to Covid 19. He then told me to "calm down" instead of putting in his mask or apologizing right away and fixing the situation. The sales manager was unprofessional and condescending. Not the type of behavior you would expect at an establishment where I just spent $650. I reported this to the service manager and asked that the General Manager call me, he never did. No surprise. This is consistent with the attitude I see and will be writing Honda corporate as this has been my experience for years at this dealership. I had hoped with new ownership/management this dealership's customer service would have improved. At least most wear masks now, a few still half do, one didn't at all. Other experiences under old ownership and/or management have happened but improved with service department. However the sales department is not caring of the customer's needs at all. Consequently, the 2018 Clarity I own, I purchased at a Costa Mesa Honda Dealership since the sales rep didn't want to show me the car I went to see once in Corona...."unless I planned to buy that day", he told me. That older white gentleman chose the white family to me that day ( I am an African American women.) This dealership has many old school males who do not like assertive women in my opinion.

How come my car wasn’t washed as it said in the report and also it wasn’t clear on the airbag recall process and why my steering wheel wasn’t looked at or opened where the airbag is on the drivers side.

Great service! Eric is amazing!, he stayed in touch and called me to give me updates about my car from early monrning. Really satisfied with the service!!

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Ron was more than just accommodating and helpful,he was very professional, yet personable and sincere. I'd definitely will recommend him to friends and family

Provided good service

Jason Torres was amazing. He went above and beyond to explain all of the details. He was very helpful.

Travis was very polite and helpful. He answered all my questions and gave me a good estimate of time my car would be ready. It was ready way before that. I am happy with his great customer service.