My experience with Andrew made my day. He got me in and out of the service department. He provided great customer service by explaining the time it should take, my tire pressure, and other service checks that were done. I normally never right a review for customer service for any company unless it was extremely bad service, but I felt his service was worth the time to write this one. I really appreciate his overall tone, body language, and smile he kept the whole time I was there. Sometimes I can tell by the look on someone’s face or their body language before exchanging words, that they don’t enjoy being at work. Andrew looks like he enjoys his job and that’s some to everyone needs to provide great customer service. Thanks Andrew.
12/4/2020
Rachelle R. VERIFIED CUSTOMER
Andrew was very helpful, informative and not only polite but very cheerful. I'm currently on crutches and Andrew made sure to do everything he could to be helpful to me not only in getting my car serviced but also to make sure I could get around easily.
12/4/2020
Jared B. VERIFIED CUSTOMER
He did a great job and was courteous and professional.
12/4/2020
Luisa E. VERIFIED CUSTOMER
Eric my service writer was very helpful on getting my service taken care of & my Vehicle washed. I’ll be coming back for future service Maintenance.
Thank you
12/4/2020
Karen A. VERIFIED CUSTOMER
He was very thorough in his explanations especially with the multi point inspection. He didn't try to sell me more than I needed. He answered my questions. Never felt rushed. He did an excellent job!!!
12/4/2020
Dora R. VERIFIED CUSTOMER
I appreciated the efficiency and service received. Travis was very helpful and knowledgeable and kept me updated while I waited - which was not too long. Thank you again.
12/3/2020
Bernadette L. VERIFIED CUSTOMER
Very knowledgeable patient and caring person
12/3/2020
Steve P. VERIFIED CUSTOMER
Need more tranparent on the breakdown of the estimated pricing.
Need to explain in detail why a service is needed.
On the positive sude, the service rep is courteous and the waiting time is bearable.
12/3/2020
Olga Z. VERIFIED CUSTOMER
Very satisfied.
12/3/2020
Veronica O. VERIFIED CUSTOMER
Very happy with Ron.
Everything went well.
12/3/2020
Emmanuel I. VERIFIED CUSTOMER
Andy provides an excellent customer service experience. Very knowledgeable and highly professional.
12/3/2020
Stephen W. VERIFIED CUSTOMER
Juan was communicative and kind. He is a great employee and company ambassador.
12/2/2020
Mary S. VERIFIED CUSTOMER
Took my car although I arrived 20 minutes early. Car was finished as quoted.
12/2/2020
Julie C. VERIFIED CUSTOMER
The service department is great!
12/2/2020
William C. VERIFIED CUSTOMER
Eric is great
12/2/2020
Orlando T. VERIFIED CUSTOMER
Yonic and his service team deserves an excellent rating for the superior cutomer service, care, and work they provided. Once again Yonic treated me as though I was royalty. I felt like I was his most important and frankly his only customer. He also made me feel appreciated, valued and important as a customer and as a person. I know my vehicle is in excellent hands and will receive superior care and attention when I leave leave it in Yonic's care.
The sercice team took my vehicle into the service area as soon as I drve up. The service team completed the work on my truck an hour and a half early and Yonic personally sought me out at the dealership, sat down with me, and item by item explained the work done and the future work that will be needed to be done in the future.
I am extremely pleased with Yonic and his team. I hope and pray the dealership's management realize how special Yonic is and recognize him regularly. He represents the dealership well and keeps his customers loyal to him and the dealership.
If a member of mangement would like to cotact me directly to discuss Yonic's performance in greater detail, feel free to do so. I can reached at: ****-****-xxxx mobile; ****-****-xxxx email. It would be an honor to discuss such a fine employee and person.
Orlando T
12/2/2020
Ana M. VERIFIED CUSTOMER
From the first call to make the appointment to picking up my car the service department was amazing, so kind and helpful. Juan in the service department was very kind and professional. Thank you
12/2/2020
Brian S. VERIFIED CUSTOMER
Timely, courteous efficient.
12/2/2020
Maria A. VERIFIED CUSTOMER
I give Yonic Bello a 100 percent very good job
12/2/2020
Miguel A. VERIFIED CUSTOMER
Keep up the good work and professionalism. Thank you.